Warranty and Return Information

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment. Exceptions to this warranty are as noted below:

•Five years on Pelco manufactured cameras (CC3500/CC3600/CC3700 and MC3500/MC3600 Series); two years on all other cameras.

•Three years on Genex® Series (multiplexers, server, and keyboard) and 090 Series Camclosure® Camera System.

•Two years on 100/150, 200 and 300 Series Camclosure® Camera Systems.

•Two years on cameras and all standard motorized or fixed focal length lenses.

•Two years on Legacy®, CM6700/CM6800/CM8500/CM9500/CM9740/CM9760 Matrix, DF5 and DF8 Series Fixed Dome products.

•Two years on Spectra®, Esprit®, and PS20 Scanners, including when used in continuous motion applications.

•Two years on Esprit and WW5700 series window wiper (excluding wiper blades).

•Eighteen months on DX Series digital video recorders.

•One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.

•Six months on all pan and tilts, scanners or preset lenses used in continuous motion applications (that is, preset scan, tour and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, Sales Order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair).

All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid. Ship to the appropriate address below.

If you are located within the continental U.S., Alaska,	If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico:
Hawaii or Puerto Rico:	Intermediate Consignee	Ultimate Consignee
Service Department	American Overseas Air Freight	Pelco
Pelco	320 Beach Road	3500 Pelco Way
3500 Pelco Way	Burlingame, CA 94010	Clovis, CA 93612-5699
Clovis, CA 93612-5699	USA	USA

[ 12 ] Pelco Manual C2410M-G (1/04)

C2410M-G specifications

The Pelco C2410M-G is a powerful and versatile camera designed for a wide array of surveillance applications. Known for its robust performance and advanced features, the C2410M-G is ideal for both indoor and outdoor environments, providing high-definition video quality and reliability.

One of the main features of the C2410M-G is its high-resolution 4MP imaging sensor, which guarantees sharp and clear images. This high resolution is particularly beneficial for identifying subjects in detail, making it an ideal choice for critical security locations such as retail stores, parking lots, and institutional settings.

The camera supports H.265 and H.264 video compression technologies, allowing for efficient data storage and bandwidth management. This means that users can achieve excellent video quality while minimizing the storage space required on their servers or cloud services. The adaptability in compression techniques ensures compatibility with various video management systems and network configurations.

Additionally, the Pelco C2410M-G features a wide dynamic range (WDR), which enhances its performance in challenging lighting conditions. This technology ensures that details in both bright and dark areas of the scene are captured effectively, making it particularly useful for environments with mixed lighting, such as entrances or areas with glare from windows.

Another vital characteristic of the C2410M-G is its flexible lens options. The camera supports a varifocal lens, giving users the ability to adjust the field of view according to their monitoring needs. This adjustability makes it easier to cover specific areas of interest without compromising the overall surveillance coverage.

The Pelco C2410M-G is equipped with advanced analytics features, including motion detection and intrusion detection, which can help to enhance security responses by providing timely notifications of any suspicious activities. These intelligent features allow for proactive monitoring, making the system more efficient.

Durability is also a key characteristic of the C2410M-G. The camera is built to withstand harsh weather conditions, complying with IP67 standards for ingress protection. This level of resistance ensures that the camera remains operational in extreme conditions, providing reliability in various environmental settings.

Overall, the Pelco C2410M-G combines high-performance imaging, flexible installation options, advanced analytics, and rugged construction, making it a preferred choice for comprehensive security solutions in diverse applications. Its integration of cutting-edge technologies sets a high standard in the surveillance industry, catering to the needs of professionals seeking reliable and effective monitoring solutions.

Pelco C2410M-G manual Warranty and Return Information

Models: C2410M-G