PRODUCT WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.

Exceptions to this warranty are as noted below:

•Five years on FR/FT/FS Series fiber optic products and TW3000 Series unshielded twisted pair transmission products.

•Three years on Genex® Series products (multiplexers, server, and keyboard).

•Three years on Camclosure® and fixed camera models, except the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models, which have a five-year warranty.

•Three years on PMCL200/300/400 Series LCD monitors.

•Two years on standard motorized or fixed focal length lenses.

•Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed dome products.

•Two years on Spectra®, Esprit®, ExSite™, and PS20 scanners, including when used in continuous motion applications.

•Two years on Esprit® and WW5700 Series window wiper (excluding wiper blades).

•Two years (except lamp and color wheel) on Digital Light Processing (DLP®) displays. The lamp and color wheel will be covered for a period of 90 days. The air filter is not covered under warranty.

•Eighteen months on DX Series digital video recorders, NVR300 Series network video recorders, and Endura™ Series distributed network-based video products.

•One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.

•Six months on all pan and tilts, scanners or preset lenses used in continuous motion applications (that is, preset scan, tour and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, Sales Order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair).

All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid. Ship to the appropriate address below.

If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:

Service Department

Pelco

3500 Pelco Way

Clovis, CA 93612-5699

If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are instructed to return goods to the USA, you may do one of the following:

If the goods are to be sent by a COURIER SERVICE, send the goods to:

Pelco

3500 Pelco Way

Clovis, CA 93612-5699 USA

If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:

Pelco c/o Expeditors 473 Eccles Avenue

South San Francisco, CA 94080 USA Phone: 650-737-1700

Fax: 650-737-0933

REVISION HISTORY

Manual #

Date

Comments

 

C1644M

9/04

Original version.

 

C1644M-A

11/04

Updated Specifications section and Figure 5.

 

C1644M-B

6/06

Added conformal coating and Optic Fault LED laser status information (ECO 06-13948). Updated optional accessories,

 

 

mounting instructions, power supply recommendations, and specifications.

 

Pelco, the Pelco logo, Camclosure, Esprit, Genex, Legacy, and Spectra are registered trademarks of Pelco.

 

Endura and ExSite are trademarks of Pelco.

©Copyright 2006, Pelco.

DLP is a registered trademark of Texas Instruments, Inc.

All rights reserved.

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Pelco FR8304 manual Product Warranty and Return Information
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FR8304 specifications

The Pelco FR8304 is a highly regarded video security solution that exemplifies state-of-the-art technology in the field of surveillance and monitoring. Designed for professional use in a variety of environments, the FR8304 digital video recorder stands out for its reliability and performance.

One of the primary features of the FR8304 is its ability to support multiple video formats, including analog and IP cameras. This versatility allows users to seamlessly integrate existing infrastructure with the latest technology, making it an excellent choice for both new installations and system upgrades. The recorder can handle high-definition video streams, ensuring that every event is captured with crystal clarity.

The FR8304 is equipped with advanced compression technologies, including H.264, which significantly reduces the storage space required for high-quality video without compromising on image quality. This efficiency is particularly beneficial for long-term surveillance, as it extends the duration that video can be stored on the device.

Another remarkable characteristic of the Pelco FR8304 is its intuitive user interface, which simplifies navigation and configuration. Users can easily access live feeds, recorded footage, and system settings through a user-friendly graphical display. The device can also be managed remotely via a computer or mobile device, allowing for real-time monitoring and control from virtually anywhere.

In terms of security, the FR8304 features robust encryption protocols that protect sensitive video data from unauthorized access. This is essential for maintaining privacy and compliance with regulations in sensitive environments such as banks, government buildings, and healthcare facilities.

The scalability of the Pelco FR8304 makes it a preferred choice for businesses looking to expand their surveillance capabilities over time. It supports an extensive number of channels, enabling users to add cameras as needed without requiring a complete system overhaul.

Additionally, the recorder's redundant power supply option ensures continuous operation, even in the event of a power failure, reinforcing its reliability as a mission-critical component of any security system.

Overall, the Pelco FR8304 is a powerful, flexible, and secure video recording solution geared towards meeting the diverse needs of modern surveillance applications. Its combination of high performance, user-friendly features, and robust security measures make it a top choice among professionals in the security industry.
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