PRODUCT WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.

Exceptions to this warranty are as noted below:

•Five years on FR/FT/FS Series fiber optic products and TW3000 Series unshielded twisted pair transmission products.

•Three years on Genex® Series products (multiplexers, server, and keyboard).

•Three years on Camclosure® and fixed camera models, except the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models, which have a five-year warranty.

•Three years on PMCL200/300/400 Series LCD monitors.

•Two years on standard motorized or fixed focal length lenses.

•Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed dome products.

•Two years on Spectra®, Esprit®, ExSite™, and PS20 scanners, including when used in continuous motion applications.

•Two years on Esprit and WW5700 Series window wiper (excluding wiper blades).

•Two years (except lamp and color wheel) on Digital Light Processing (DLP®) displays. The lamp and color wheel will be covered for a period of 90 days. The air filter is not covered under warranty.

•Eighteen months on DX Series digital video recorders, NVR300 Series network video recorders, and Endura™ Series distributed network-based video products.

•One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.

•Six months on all pan and tilts, scanners or preset lenses used in continuous motion applications (that is, preset scan, tour and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product lia- bility, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800)þ289-9100 or

(559)292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, Sales Order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

In order to expedite parts returned to the factory for repair or credit, please call the factory at

(800)289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair).

All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid. Ship to the appropriate address below.

If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:

Service Department

Pelco

3500 Pelco Way

Clovis, CA 93612-5699

If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are instructed to return goods to the USA, you may do one of the following:

If the goods are to be sent by a COURIER SERVICE, send the goods to:

Pelco

3500 Pelco Way

Clovis, CA 93612-5699 USA

The materials used in the manufacture of this document and its components are compliant to the requirements of Directive 2002/95/EC.

This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC of the European Union regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling this equipment.

REVISION HISTORY

Manual #

Date

Comments

C1972M

11/04

Original version.

C1972M-A

10/06

Added Warning to Description section and Mounting a Chassis section. Revised electrical specifications.

Pelco, the Pelco logo, Spectra, Genex, Esprit, Camclosure, and Legacy are registered trademarks of Pelco.

© Copyright 2006, Pelco. All rights reserved.

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Pelco RK5000-3U manual Product Warranty and Return Information
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RK5000-3U specifications

The Pelco RK5000-3U is a distinguished rack mount enclosure designed to accommodate Pelco's extensive range of video surveillance and security equipment. This robust chassis is an essential component for professionals looking to optimize the organization and functionality of their surveillance systems. Built with durability and efficiency in mind, the RK5000-3U is an ideal solution for secure installations in data centers, control rooms, and surveillance environments.

One of the standout features of the RK5000-3U is its three-unit (3U) height, which can house various equipment while maintaining a compact footprint. This design allows for better space management within standard 19-inch racks. The unit is constructed from high-quality materials that ensure longevity and reliability, making it suitable for continuous use in demanding environments.

Technology integration is another hallmark of the RK5000-3U. It supports various types of racks and mountable equipment, which is crucial for scalability in any surveillance system. The enclosure is designed to accommodate Pelco's extensive offerings, from video management systems to network video recorders (NVRs). This versatility allows users the freedom to customize their equipment layout according to specific surveillance needs.

Ventilation is a key characteristic of the RK5000-3U, ensuring that installed equipment remains within operating temperature limits. Proper airflow is critical for preventing overheating and maintaining optimal performance. The design includes multiple ventilation slots, which facilitates airflow and keeps the internal components cool.

Additionally, the RK5000-3U offers easy access to both the front and back, allowing for effortless installation and maintenance of the equipment housed within. The removable side panels simplify the task of inserting or replacing components, a crucial feature for busy operators who require efficient handling of their systems.

In summary, the Pelco RK5000-3U is a highly practical and efficient rack mount enclosure aimed at professionals in the security and surveillance industry. With its sturdy construction, versatile equipment support, excellent ventilation, and user-friendly design, the RK5000-3U represents a significant investment in the efficiency and efficacy of any surveillance infrastructure. Whether you're setting up a new system or upgrading existing equipment, the RK5000-3U provides a reliable foundation for achieving optimal performance and organization in your security operations.
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