Troubleshooting

PC600-1000 Rev N —

 

 

 

 

Pelican PC600/PC1000 Premium Whole House Water Filter

Page 13

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

Problem

Solution

 

 

 

 

 

 

 

 

 

Water leaking at the top of the tank around the head.

You may need to turn the head to tighten it. The tank

 

 

 

 

head is pre-installed hand-tight, do not overtighten the

 

 

 

 

head (just turn it snug).

 

 

 

 

 

 

 

 

 

The tank leans to one side or is not level.

If the tank is not level, lift the tank straight up 6 inches

 

 

 

 

and tap it on the ground until the tank stands vertical.

 

 

 

 

The bottom of the tank is round and the boot allows the

 

 

 

 

tank to stand upright.

 

 

 

 

 

 

 

 

 

Unlevel

 

 

 

 

Tank

 

 

 

 

Boot

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Unlevel Tank

Boot

Level

Tank

Unlevel Boot

Water pressure is slowing.

It is recommended that the Sediment Filter be replaced

 

every 6-9 months depending on the amount of

 

sediment present in the water supply. If the system has

 

been working properly and the pressure is slowing, it

 

may be time to change the Sediment Filter. Check the

 

Sediment Filter and replace if necessary.

 

 

Water appears grey or cloudy.

Water may appear grey or cloudy for the first seven to

 

ten days after installation due to extra carbon dust.

 

 

Water pressure is slowing immediately after installation.

High flow rates such as bathtubs, utility sinks, hose

 

bibs, multi-headed showers, body sprayers, or anything

 

that is considered high flow for the first 72 hours should

 

be avoided. If you suspect a carbon blockage of the top

 

basket due to a high-flow situation within the first 72

 

hours of installation, turn off any running water for at

 

least 10 minutes. This will clear the blockage and you

 

can resume using water at low or normal flow rates.

 

 

© 2013 Enviro Water Solutions, Inc.

www.pelicanwater.com

3060 Performance Circle, Suite 2, DeLand, FL 32724

(877) 842-1635

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Pelican Troubleshooting, PC600-1000Rev N, Page, Enviro Water Solutions, Inc, Performance Circle, Suite 2, DeLand, FL