Pentair Platinum II installation manual IV. Troubleshooting and Performance Tips

IV. TROUBLESHOOTING AND PERFORMANCE TIPS

To insure the best performance from your cleaner, follow the troubleshooting guide listed below.

A. PROBLEMS & SOLUTIONS

Problem: Legend® Platinum II doesn't move or moves sluggishly or hangs up on steps.

Solution: 1. Be sure filter and filter pump are on and working properly. (You may need to clean your pool filter system.)

2.Check to see if the skimmer and basket are clean.

3.Check the Wall Fitting screen for debris and rinse clean.

4.Check wheel RPM, (see pages 5-6).

5.Determine if the Back-Up Valve is cycling. (Hold the valve out of the water and the jet should come on for approx. 30 seconds and shut off for approx. 3 minutes and 30 seconds.)

6.Check all the Hose connections and Swivels for leaks that can cause loss of water pressure.

7.Check debris that may be jammed in the gear teeth on one of the front drive wheels. Gently rotate the front wheels backward to dislodge debris.

Problem: Legend® Platinum II flies around pool.

Solution: 1. Check wheel RPM, and if more than 32 RPM make adjustment at Wall Fitting by turning the Pressure Relief Valve slowly until RPM falls between 25-32; or if an adjustable gate valve has been installed, adjust the valve to decrease water flow.

2. Air in system, see a Pool Professional.

Problem: Legend® Platinum II will not back up.

Solution: 1. Determine if the Back-Up Valve is cycling. (Hold the valve out of the water and the jet should come on for approx. 30 seconds, and shut off for approx. 3 minutes and 30 seconds.)

2.Check the wheel RPM, (see pages 5-6).

3.Empty the debris bag if full or half full.

Problem: Legend® Platinum II will not climb.

Solution: 1. Even if your pool doesn't show algae you still need to brush the sides of the pool wall.

2.Check the wheel RPM, (see pages 5-6).

3.Reposition the Thrust Jet. Loosen the two screws to adjust the Thrust Jet.

A reminder: The climbing ability of the Legend® Platinum II is dependent on the pool's shape and available water pressure. It will climb better in pools without sharp angles or curves in the transition from the pool floor to the pool wall.

Problem: Hoses tangling.

Solution: 1. Check the length of the Feed Hose, they may be to long. (See pages 3-4.)

2.Check to see that the Feed Hose is floating on top of surface. Check hose floats for even spacing.

3.Twist the Hose Swivels to see if they spin freely and replace any that will not.

4.Lay out the Feed Hose straight in the full sun to remove any memory.

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LEGEND® PLATINUM II INSTALLATION MANUAL • MANUEL D’INSTALLATION LEGEND® PLATINUM II