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APPENDIX A: TROUBLESHOOTING.......................................... 53
Windows 2000/XP/Server 2003/Vista/Server 2008 .................................... 54
General Troubleshooting under Windows 2000/XP/Server 2003/Vista/
Server 2008 ..............................................................................................55
Windows Error Messages.........................................................................55
APPENDIX B: CONTACTING PERLE ........................................ 56
Making a technical support query ............................................................... 56
Who to contact..........................................................................................56
Information needed when making a query................................................57
Making a support query via the Perle web page.......................................58
Repair procedure ............................................................................................ 58
Feedback about this manual ........................................................................58
Perle support centres worldwide ................................................................. 59
INDEX ................................................................................... 60