Frequently Asked Questions
How old does a pet have | • Introduce your PetSafe® Remote Trainer when your dog |
to be before using the | graduates from puppy |
PetSafe® Remote Trainer? | Receiver Collar may be too large for dogs under 8 lbs. |
Once my pet is trained | • Probably not. He may need to wear the Receiver Collar from |
and has been obeying my | time to time for reinforcement. |
commands, will he have |
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to continue to wear the |
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Receiver Collar? |
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Is the Receiver Collar | • Yes. The Receiver Collar that comes with the Remote Trainer’s |
waterproof? | with Vibration or Vibration PLUS is designed to be waterproof. |
Can I use a PetSafe® Remote | • Yes. A second dog can be added to the system. The |
Trainer with Vibration with | additional collar can be purchased at www.petsafe.net or |
more than one pet? | through our Customer Care Center. |
Will I get exactly ½ mile | • The range you get with your PetSafe® Remote Trainer with |
of range with the PetSafe® | Vibration will vary according to terrain, weather, vegetation, |
Remote Trainer? | as well as transmission from other radio devices. To get |
| the maximum amount of range, ensure the LED light on the |
| Receiver is pointing up towards the dogs nose. If it’s pointing |
| down the range will be drastically reduced. |
How long can I | • There is no time restriction on the Vibration only button. |
continuously deliver | • If a Static Stimulation button is held up to 12 continuous seconds, |
Vibration or Static | the Red or Green LED will flash rapidly to indicate a safety time- |
Stimulation to my pet? | out. Once released, the button resets to normal functionality. |
What do I do if my pet’s | • This condition is due to the Contact Points irritating the skin. |
neck becomes red and | Discontinue use of the Receiver Collar for a few days. If the |
irritated? | condition persists beyond 48 hours, see your veterinarian. |
| Once the skin returns to normal, replace Receiver Collar, and |
| monitor the skin condition closely. |
20 | Customer Care Center |
