Troubleshooting

 

 

 

The Receiver Collar is not beeping

 

• The tone may be difficult to hear in a noisy environment.

when setting up the Boundary Zone.

• Use Test Light as explained in the “Test Light Instructions”

 

 

section, and use it to determine the location of Boundary Zone.

 

 

• Check that the Transmitter is set up according to directions

 

 

and install a new battery while standing within 5-10 feet of the

 

 

Transmitter.

 

 

• Re-Synchronize the System. (Page 20)

The Receiver Collar is not beeping or

• Check that the Transmitter is plugged into a working 120-volt

administering a Static Correction.

 

outlet, turned on, the Power Light is on, and the Transmitter

 

 

controls are set at your desired settings.

 

 

• Check Receiver battery to make sure it is installed properly.

 

 

• When replacing the battery, do so while standing within 5-10 feet

 

 

of the Transmitter.

 

 

• Re-Synchronize the System. (Page 20)

The Receiver Collar is beeping

 

• Check that the Transmitter is plugged into a working standard

everywhere.

 

120-volt outlet, turned on, the Power Light is on, and the

 

 

Transmitter controls are set at your desired settings.

 

 

• Bring Receiver Collar while standing within 5-10 feet of the

 

 

Transmitter to reset.

 

 

• Re-Synchronize the System. (Page 20)

The Receiver Collar is beeping inside

• It is recommended to remove the Receiver Collar from your pet

the house.

 

when indoors to avoid activation of the Receiver Collar.

 

 

• Make sure the Transmitter is on and set up according to the

 

 

directions.

 

 

• Ensure the entire house is within the Pet Area. The Transmitter

 

 

may need to be moved to adjust the Pet Area to include the

 

 

entire house.

 

 

• If relocating the Transmitter, remove the Receiver Collar from your

 

 

pet before turning the Transmitter off.

My pet is receiving a Static

 

• The Receiver Collar activates when it loses the Transmitter signal.

Correction in his metal crate.

 

The metal crate may block the Transmitter signal which causes the

 

 

Receiver Collar to activate.

 

 

• Remove the Receiver Collar from your pet when placing him in his

 

 

metal crate.

The Boundary Zone seems to

 

• This is normal for the electro magnetic field of the Wireless System.

fluctuate.

 

The field may be affected by surrounding “electronic noise,” which

 

 

can cause it to fluctuate up to 5%.

 

 

• Where the Receiver Collar activates is influenced by the speed and

 

 

orientation of the Receiver Collar as your pet enters the Boundary

 

 

Zone.

The Receiver Collar activates in the

 

• The Receiver Collar activates when it loses the Transmitter signal.

middle of the yard.

 

This sometimes occurs if a large metal object is between the

 

 

Receiver Collar and Transmitter, if the orientation of the Receiver

 

 

Collar changes near the Boundary Zone, or if the surrounding

 

 

“electronic noise” interferes with the signal. If this continues to

 

 

occur, consider relocating the Transmitter and resetting the Pet

 

 

Area.

 

 

• Re-Synchronize the System. (Page 20)

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