7. Customer care and warranty

7.Customer care and warrant

7.1Philips’ Flat Panel Monitors Pixel Defect Policy

Philips strives to deliver the highest quality products.We use some of the industry's most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT Monitor panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty.This notice explains the different types of pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT Monitor panel must exceed these acceptable levels. For example, no more than 0.0004% of the sub pixels on a monitor may be defective. Furthermore, Philips sets even higher quality standards for certain types or combinations

of pixel defects that are more noticeable than others.This policy is valid worldwide.

Pixels and Sub pixels

A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. Many pixels together form an image.When all sub pixels of a pixel are lit, the three colored sub pixels together appear as a single white pixel.When all are dark, the three colored sub pixels together appear as a single

black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors.

Types of Pixel Defects

Pixel and sub pixel defects appear on the screen in different ways.There are two categories of pixel defects and several types of sub pixel defects within each category.

Bright Dot Defects

Bright dot defects appear as pixels or sub pixels that are always lit or 'on'.That is, a bright dot is a sub-pixel that stands out on the screen when the monitor displays a dark pattern.There are the types of bright dot defects.

One lit red, green or blue sub pixel.

Two adjacent lit sub pixels:

-Red + Blue = Purple

-Red + Green = Yellow

-Green + Blue = Cyan (Light Blue)

Three adjacent lit sub pixels (one white pixel).

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Philips 166V3L Customer care and warrant, Philips’ Flat Panel Monitors Pixel Defect Policy, Pixels and Sub pixels
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166V3L specifications

The Philips 166V3L is a versatile monitor that stands out in both performance and design, making it a compelling choice for users seeking quality and functionality. This display is designed for a range of applications, including business, education, and entertainment.

One of the key features of the Philips 166V3L is its impressive 16-inch display with a resolution of 1366 x 768 pixels. This allows for sharp and clear visuals, enhancing productivity and enjoyment whether users are working on documents or watching videos. The monitor delivers vibrant colors and wide viewing angles, thanks to its advanced LCD technology. The brightness level of up to 250 nits ensures that images remain vivid even in well-lit environments.

The design of the Philips 166V3L emphasizes sleekness and portability. The monitor has a slim profile, allowing it to fit comfortably in various spaces without occupying excessive desk real estate. Its lightweight construction makes it easy to transport, making it an ideal companion for professionals on the go or students who need a reliable display for presentations and projects.

The Philips 166V3L incorporates energy-saving features, adhering to eco-friendly standards. It utilizes PowerSensor technology, which detects user presence and automatically adjusts brightness to reduce energy consumption when the user is away. This not only contributes to lower electricity costs but also has a positive impact on the environment.

In terms of connectivity, the monitor offers a variety of options, including VGA and DVI ports, making it compatible with a wide range of devices. The plug-and-play functionality simplifies setup, allowing users to get started quickly without the need for extensive configuration.

The Philips 166V3L also prioritizes user comfort. It features SmartImage Lite technology, which optimizes the display settings based on the content being viewed, whether that’s text, images, or video. This ensures that users have an optimal viewing experience, reducing eye strain over extended use.

Overall, the Philips 166V3L is a robust monitor that combines performance, design, and efficiency. With its high-quality display, energy-saving features, and user-friendly connectivity, it’s an excellent choice for anyone looking to enhance their computing experience. Whether for work, education, or leisure, this monitor meets the diverse needs of contemporary users, bringing a perfect blend of style and functionality to any workspace.
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