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Philips 190b5 user manual An after-image remains after the power has been turned off

Models: 190b5

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Troubleshooting

An after-image remains after the power has been turned off.

Green, red, blue, dark, and white dots remains

●This is characteristic of liquid crystal and is not caused by a malfunction or deterioration of the liquid crystal. The after-image will disappear after a peroid of time.

●The remaining dots are normal characteristic of the liquid crystal used in today’s technology.

For further assistance, refer to the Consumer Information Centers list and contact your local Philips distributor.

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file:///D/My%20Documents/dfu/W9/english/190b5/safety/saf_troub.htm (3 of 3)2004-09-21 9:05:25 AM

Page 39

Image 39

Philips 190b5 An after-image remains after the power has been turned off, Green, red, blue, dark, and white dots remains

Contents

e-Manual Philips LCD Monitor Electronic User’s ManualSafety Precautions and Maintenance Installation Locations FAQs Safety and Troubleshooting InformationSafety precautions and maintenance Installation LocationsRETURN TO TOP OF THE PAGE Avoid exposure to heat and extreme coldAbout This Guide Notational Descriptions About This ManualAbout This Guide Notational Descriptions2004 Koninklijke Philips Electronics NV RETURN TO TOP OF THE PAGESmartManage Product Features Technical Specifications Product InformationProduct Features Technical SpecificationsAudio Optical characteristicsSCANNING VIDEO15 user definable modes Resolution & Preset Modes15 factory preset modes sRGBH. freq kHz Automatic Power SavingPower Management Definition ResolutionSignal Physical SpecificationsSignal SignalAssignment Assignment1 Tilt Product ViewsFront View Product Description Physical Function2 Swivel 3 Height adjustment RETURN TO TOP OF THE PAGEProduct Information Front View Product Description Installing Your LCD MonitorVOLUME Front View Produt Description Connecting to Your PC The BaseRear View Optimizing PerformanceRETURN TO TOP OF THE PAGE More about FPsetup04.exe Installing Your LCD MonitorRETURN TO TOP OF THE PAGE Description of the On Screen Display On-Screen DisplayAnalog signal input What is the On-Screen Display?On-Screen Display Digital signal inputOn-Screen Display RETURN TO TOP OF THE PAGECustomer Care & Warranty NORTH AMERICA Canada USAMIDDLE EAST Dubai Egypt Digital Visual Interface DVI Color temperatureGlossary D-SUBRETURN TO TOP OF THE PAGE Energy Star Computers ProgramLCD Liquid Crystal Display RETURN TO TOP OF THE PAGEUSB or Universal Serial Bus Device DownstreamUpstream Glossary Vertical refresh rateRETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGEDownload and Printing Instructions Installing FPadjust Program Download and PrintInstalling Your LCD monitor driver Installing your LCD monitor driverPrinting instructions Installing FPadjust ProgramTo install FPadjust Program FPsetup04.exeDownload and Print RETURN TO TOP OF THE PAGELCD Panel Technology Ergonomics, Ecology and Safety Standards FAQs Frequently Asked QuestionsGeneral FAQs General FAQs Screen Adjustments Compatibility with Other PeripheralsQ How do I adjust the resolution? RETURN TO TOP OF THE PAGE Screen AdjustmentsRETURN TO TOP OF THE PAGE Q What is USB Universal Serial Bus?Compatibility with other Peripherals Q How do LCDs compare to CRTs in terms of radiation?RETURN TO TOP OF THE PAGE LCD Panel Technologydirection RETURN TO TOP OF THE PAGE Ergonomics, Ecology and Safety StandardsS. National Electrical Code and UL Standards More information is provided in the Regulatory Information sectionRETURN TO TOP OF THE PAGE Safety and TroubleshootingCommon Problems Having this problem?Vertical flicker appears Horizontal flicker appears Imaging ProblemsAUTO button not working properly Display position is incorrect Image vibrates on the screenAn after-image remains after the power has been turned off Green, red, blue, dark, and white dots remainsRETURN TO TOP OF THE PAGE TCO 99 Information Regulatory InformationWhy do we have environmentally labeled computers? Polish Center for Testing and Certification NoticeFlame retardants Philips End-of- Life Disposal Information for UK only TroubleshootingOther Related Information Frequently Asked Questions FAQs Environmental RequirementsRETURN TO TOP OF THE PAGE TCO03 InformationLead Lead, Cadmium and Mercury are heavy metals which are bio-accumulativeRETURN TO TOP OF THE PAGE Recycling Information for CustomersEmissions EcologyE-mail marten.ten.houten@philips.com CE Declaration of ConformityEnergy Star Declaration E-mail job.chiu@philips.comPHILIPS 190B5CG/190B5CB/190B5CS Federal Communications Commission FCC Notice U.S. OnlyRETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE Commission Federale de la Communication FCC DeclarationEN 55022 Compliance Czech Republic Only RETURN TO TOP OF THE PAGEClass B Device VCCI Notice Japan OnlyClass B ITE MIC Notice South Korea OnlyPolish Center for Testing and Certification Notice RETURN TO TOP OF THE PAGERETURN TO TOP OF THE PAGE VAROITUS North Europe Nordic Countries InformationVARNING ADVARSELACHTUNG BEIM AUFSTELLEN DIESES GERÄTES DARAUF ACHTEN, DAß Ergonomie Hinweis nur DeutschlandEnd-of-Life Disposal Information for UK onlyWARNING - THIS APPLIANCE MUST BE EARTHED How to connect a plugterminal which marked with the letter L or coloured RED RETURN TO TOP OF THE PAGERegulatory Information For units set at 115 Other Related InformationSafety and Troubleshooting FAQs Troubleshooting Information for Users in the U. SIntroduction SmartManageSmartManage Features and Benefits SmartManage Introduction SmartManage Features and BenefitsClick Philips SmartControl tab Product Information GeneralSmartManage Page RETURN TO TOP OF THE PAGE A. It might be your graphic adaptor is not compatible with the SmartControl. If your graphic adaptor is one of the above mentioned brands, try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl, and re-install it once morePhysical Specification Pin Assignment Product Views Philips Pixel Defect PolicySmartManage Product Features Resolution & Preset Modes Automatic Power SavingMODEL BRIGHT DOTACCEPTABLE LEVEL DEFECTS190P5 BLACK DOT DEFECTSMODEL ACCEPTABLE LEVELVGA signal cable Connecting to Your PCAccessory Pack Power cordone end of the monitor signal cable Connecting to Your PC2 Cable Management 2 Connect to PC a Turn off your computer and unplug its power cable Getting Started The BaseFront View Product Description Accessory Pack Connecting to your PC Unfold and Fold the Base Unfold the Base Fold the BaseRETURN TO TOP OF THE PAGE 1 Push down the head of monitorRemove the Base Condition for VESA standard mounting applications 1 Remove the top cover2 Remove the 6 screws and then remove the base from the LCD monitor RETURN TO TOP OF THE PAGEThe Base Your LCD Monitor Getting StartedFront View Product Description Connecting to Your PC Getting Started Getting StartedFor Windows XP For Windowsdialog box RETURN TO TOP OF THE PAGEGetting Started Thank you for purchasing this Philips monitor Your Philips F1rst Choice WarrantyWhat is covered? What is excluded?Just a phone call away Just a click awayYour Philips F1rst Choice Warranty Your Gaurantee in Central and Eastern Europe Your Guarantee in Central and Eastern EuropeWhat is covered? What is excluded?Therefore always check whether a product can be used in a specific country Just a click awayJust a phone call away International Guarantee Your International GuaranteeInternational Guarantee WHAT IS COVERED? Your Philips F1rst Choice WarrantyLIMITED WARRANTY Computer Monitor Click here to access the Warranty Registration CardTO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO OR U.S. VIRGIN ISLANDS Where IS SERVICE AVAILABLE?Where CAN I GET MORE INFORMATION? Before Requesting ServiceTO GET WARRANTY SERVICE IN CANADA 877 835-1838 or 919MODEL # SERIAL # Just a phone call away F1rst Choice Contact Information BULGARIA Consumer Information CentersEastern Europe BELARUSLITHUANIA ESTONIAHUNGARY LATVIARUSSIA SLOVAKIASLOVENIA POLANDARGENTINA Latin AmericaUKRAINE ANTILLESPARAGUAY COLOMBIAIndustrias Philips de Colombia S.A.-Division de Servicio MEXICOVENEZUELA CanadaPacific URUGUAYCHINA AsiaNEW ZEALAND BANGLADESHINDIA Phone 91-20-712 2048 ext Fax 91-20-712 BOMBAY Philips IndiaINDONESIA PAKISTAN After Market Solutions Sdn Bhd Philips Authorised Service CenterKOREA MALAYSIATHAILAND AfricaSINGAPORE TAIWANE-mail phonecare.za@philips.com Middle EastSOUTH AFRICA Telephone +27 0 11 471 Fax +27 0 11 471