Customer Care & Warranty | Philips 190V4LSB/27 guide

7. Customer care and warranty

7.2 Customer Care & Warranty

For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below.

Contact Information for WESTERN EUROPE region:

Country	ASC	Consumer care number			Price

Germany	Siemens I&S	+49	01803 386 853		€ 0.09
United Kingdom	Invec Scotland	+44	0207 949 0069		Local call tariff

Ireland	Invec Scotland	+353		01 601 1161	Local call tariff

Spain	Eatsa Spain	+34	902 888 785		€ 0.10

Finland	A-novo	+358		09 2290 1908	Local call tariff

France	A-novo	+33	082161 1658		€ 0.09
Greece	Allman Hellas	+30	00800 3122 1223		Free of charge

Italy	A-novo	+39	840 320 041		€ 0.08
Netherlands	E Care	+31	0900 0400 063		€ 0.10

Denmark	A-novo	+45	3525 8761		Local call tariff

Norway	A-novo	+47	2270 8250		Local call tariff

Sweden	A-novo	+46	08 632 0016		Local call tariff

Poland	Zolter	+48	0223491505		Local call tariff

Austria	Siemens I&S	+43	0810 000206		€ 0.07

Belgium	E Care	+32	078 250851		€ 0.06
Luxembourg	E Care	+352		26 84 30 00	Local call tariff

Portugal	Eatsa Spain	+351		2 1359 1440	Local call tariff

Switzerland	A-novo	+41	02 2310 2116		Local call tariff

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Philips 190V4LSB/27 user manual Customer Care & Warranty

Contents

Troubleshooting & FAQs Table of Contents Operation Safety precautions and mainte- nanceMaintenance Notational Descriptions Temperature 0-40C 32-95FService Taking back/Recycling Information for Customers Disposal of product and packing materialWaste Electrical and Electronic Equipment Package contents Install base stand Setting up the monitorInstallation Operating the monitor Connecting to your PC Model 190V4L OSD Menu Remove Base Stand Resolution notificationPhysical Function Tilt Remove the Base Stand 100mm Philips SmartControl Lite Image OptimizationSmartContrast Start with Standard pane Adjust menu Color menu Image Optimization At startup will not load when this box is unchecked Disabled Exit Close SmartControl Lite Tune Display Opens the SmartControl Lite control panelTechnical Support displays the tech support Picture/Display Monitor Panel Type Technical SpecificationsBacklight Panel Size 19 W 48.3cm Aspect Ratio For 200nits Power On Mode0C to 40 C 30,000hrsLED 1440 x 900 @ 60 Hz analog input Resolution & Preset ModesMaximum Resolution Power Management Definition Power Management This display is designed for both you and the planet Regulatory InformationBrand owner offers take-back options Only for selective models Benefits of Epeat Epeat Electronic Product EnvironmentalCE Declaration of Conformity This product is in conformity with the following standards Cet équipement a été testé et déclaré Reorient or relocate the receiving antennaDeclaration of Conformity for Products Marked with FCC Logo Regulatory Infomation Plassering/Ventilasjon Placering/VentilationPaikka/Ilmankierto EU Energy Label China RoHSʳʳʳʳʳʳʳʳʳʳʳʳ Philips’ Flat Panel Monitors Pixel Defect Policy Customer care and warrantPixels and Sub pixels Types of Pixel Defects Dark subpixel Total bright dot defects of all typesAdjacent dark subpixels Total black dot defects of all types Customer Care & Warranty Lithuania UAB Servicenet Bulgaria LAN ServiceTopaz-Service Company +38 044 245 73 Russia Belarus AL Shahd Computer L.L.C Contact Information for Apmea region Make sure the computer is turned on Troubleshooting Power on light is too strong and is disturbing General FAQsQ2 What is the recommended refresh rate for LCD monitor? Image appears blurred, indistinct or too dark Q7 How should I clean the LCD surface? Q4 How do I adjust the resolution?Q6 Is the LCD screen resistant to scratches? Q10 Are Philips LCD monitors Plug-and- Play? Troubleshooting & FAQs Koninklijke Philips Electronics N.V. All rights reserved