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7.3 General FAQs
Q1: When I install my monitor what should I
do if the screen shows 'Cannot display this
video mode'?
Ans.: Recommended resolution for Philips 18.5":
1366 x 768 @60Hz.
• Unplug all cables, then connect your PC to
the monitor that you used previously.
• IntheWindowsStartMenu,selectSettings/
 ControlPanel.IntheControlPanelWindow,
select the Display icon. Inside the Display
Control Panel, select the 'Settings' tab.
Under the setting tab, in box labeled
'desktop area', move the sidebar to
1366 x 768 pixels (18.5").
• Open 'Advanced Properties' and set the
Refresh Rate to 60Hz, then click OK.
• Restart your computer and repeat step
2 and 3 to verify that your PC is set at
1366 x 768@60Hz (18.5").
• Shut down your computer, disconnect your
old monitor and reconnect your Philips
LCD monitor.
• Turn on your monitor and then turn on
your PC.
Q2: What does the recommended refresh
rate for LCD monitor?
Ans.: Recommended refresh rate in LCD
monitors is 60Hz, In case of any disturbance
on screen, you can set it up to 75Hz to see
if that removes the disturbance.
Q3: What are the .inf and .icm files on the
CD-ROM? How do I install the drivers
(.inf and .icm)?
Ans.: These are the driver files for your monitor.
Follow the instructions in your user manual
to install the driver s. Your computer may
ask you for monitor drivers (.inf and .icm
files) or a driver disk when you first install
your monitor. Follow the instructions to
inser t the ( companion CD-ROM) included
in this package . Monitor drivers (.inf and .icm
files) will be installed automatically.
Q4: How do I adjust the resolution?
Ans.: Your video card/graphic driver and monitor
together determine the available resolutions.
You can select the desired resolution under
 Windows® Control Panel with the "Display
proper ties".
Q5: What if I get lost when I am making
monitor adjustments via OSD?
Ans.: Simply press the OK button, then select
'Reset' to recall all of the original factor y
settings.
Q6: Is the LCD screen resistant to scratches?
Ans.: In general it is recommended that the panel
surface is not subjected to excessive shocks
and is protected from sharp or blunt
 objects.Whenhandlingthemonitor,make
sure that there is no pressure or force
applied to the panel surface side. This may
affect your warranty conditions.
Q7: How should I clean the LCD surface?
Ans.: For normal cleaning, use a clean, soft cloth.
For extensive cleaning, please use isopropyl
alcohol. Do not use other solvents such as
ethyl alcohol, ethanol, acetone, hexane, etc.