You receive poor picture quality from connected devices:
•Check that the devices are connected properly.
•Verify that picture settings are correctly set. See Section 5.3 Adjust picture settings.
The TV did not save my settings:
•Verify that the TV is set to Home mode, which offers you complete flexibility to change settings. See Section 5.4 Change to Shop or Home mode.
The picture does not fit the screen, it is too big or too small:
•Try using a different picture format as described in Section 5.3 Change picture format.
The picture position on screen is not correct:
•Picture signals from some devices do not fit the screen correctly. Check the signal output of the device.
9.4Sound issues
There is picture but no sound from the TV:
DDNote
If no audio signal is detected, the TV automatically switches off audio output and does not indicate malfunction.
•Check that all cables are properly connected.
•Check that the volume is not set to 0.
•Check that the sound is not muted.
There is picture but sound quality is poor:
•Check Sound settings as described in Section 5.3 Adjust sound settings.
There is picture but sound comes from one speaker only:
• Verify that Balance correctly set as | EN |
described in Section 5.3 Adjust sound settings. |
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9.5HDMI connection issues
You encounter problems with HDMI devices
•HDCP suppport can delay the time taken for a TV to display content from a device.
•If the TV does not recognise the device and the screen displays no picture, try switching from one device to another and back again to restart.
•If you experience intermittent sound
disruptions, check the user manual of the HDMI device to verify that output settings are correct. Alternatively, try connecting the audio signal from the HDMI device to the TV via AUDIO IN at the back of the TV.
9.6PC connection issues
The PC display on my TV is not stable or is not synchronised:
•Check that a suppported resolution and refresh rate is selected on your PC. See Section 8 Technical specifications for suppported resolutions and refresh rates.
