TROUBLESHOOTING 51

TROUBLESHOOTING

 

No image is displayed

 

 

 

 

Problem

Resolution

Is the product power cord

yy See if the power cord is properly connected to the outlet.

connected?

 

 

Is the power indicator light on?

yy See if the power switch is turned on.

 

yy May need service.

Power is on, power indicator

yy Adjust brightness and contrast again.

is red but the screen appears

yy Backlight may need repair.

extremely dark.

 

 

The power indicator amber?

yy If the product is in power saving mode, move the mouse or press any

 

key.

 

yy Turn both devices off and then back on.

Does the 'Out of range'

yy The signal from the PC (video card) is out of the vertical or horizontal

message appear?

frequency range of the product. Adjust the frequency range by

 

referring to the Specifications in this manual.

 

* Maximum resolution

 

RGB, HDMI, DVI-D, Display Port: 1920 x 1080 @ 60 Hz

Does the 'Check signal cable'

yy The signal cable between PC and product is not connected. Check

message appear?

the signal cable.

 

yy Press the INPUT menu in the remote Control to check the input signal.

 

yy There may be a poor signal transmission occurring intermittently

 

between the external device and LG monitor set. Disconnect the

 

signal cable and then reconnect it. Turn the external device or the LG

 

monitor set off and then on again.

'Unknown Product' message appears when the product is connected.

Problem

Resolution

Did you install the driver?

yy Install the product driver, which is provided with the product, or

 

download it from the web site. (http://www.lg.com)

 

yy See if the plug&play function is supported by referring to the video

 

card user manual.

ENGLISH

Page 51
Image 51
LG Electronics 72WX70MF owner manual Troubleshooting, No image is displayed, Problem Resolution