Philips 19S4LA, 19S4LC, 19S4LSB, 19S4LM user manual SmartControl Premium FAQs

Models: 19S4LM 19S4 19S4LSB 19S4LA 19S4LC

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8.Troubleshooting & FAQs

8.2 SmartControl Premium FAQs

Q1. I change the monitor on a PC to a different one and the SmartControl Premium becomes un-usable, what do I do?

Ans.: Restart your PC and see if SmartControl Premium can work. Otherwise, you will need to remove and re-install SmartControl Premium to ensure proper driver is installed.

Q2. The SmartControl Premium functions worked well before, but it does not work anymore, what can I do?

Ans.: If the following actions were executed, the monitor driver may need to be

re-installed.

Changed video graphic adapter to another one

Updated video driver

Activities on OS, such as service pack or patch

Run Windows Update and updated monitor and/or video driver

Windows was booted with the monitor power off or disconnected.To find out, please right click My Computer and click on Properties->Hardware-> Device Manager. If you see "Plug and Play Monitor" shows under Monitor, then you need to re-install. Simply remove SmartControl Premium and re-install it.

Q3 After installing SmartControl Premium, when clicking on SmartControl Premium tab, nothing shows up after a while or a failure message shows, what happened?

Ans.: It might be your graphic adaptor is not compatible with the SmartControl Premium. If your graphic adaptor is one of the above mentioned brands, try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium, and re-install it once more.

If it is still not working, we are sorry that the graphic adaptor is not supported. Please visit Philips website and check if an updated SmartControl Premium driver is available.

Q4. When I click on Product Information, only partial information is shown, what happened?

Ans.: It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium and re-install it once more.

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Philips 19S4LA, 19S4LC, 19S4LSB SmartControl Premium FAQs, Run Windows Update and updated monitor and/or video driver

19S4LM, 19S4, 19S4LSB, 19S4LA, 19S4LC specifications

The Philips 19S4 series, which includes models 19S4LC, 19S4LA, 19S4LSB, 19S4, and 19S4LM, is designed to meet the needs of both professional and personal users. Each variant in this series upholds Philips' commitment to quality, functionality, and user-oriented features.

One of the main characteristics of the Philips 19S4 series is its 19-inch screen size, making it a compact yet efficient choice for various environments such as offices, homes, and educational institutions. The monitors boast a maximum resolution of 1280 x 1024 pixels, ensuring clear and sharp visuals for everyday tasks, including word processing, web browsing, and video playback.

The series leverages advanced display technologies to enhance the viewing experience. The IPS (In-Plane Switching) panel technology is used in many models, providing wider viewing angles, accurate color reproduction, and consistent brightness. This makes it easier to share the screen with others without color distortion, a crucial feature for collaborative work or presentations.

Additionally, the monitors in the 19S4 series are equipped with various connectivity options, including VGA and DVI-D inputs, allowing them to connect seamlessly with different systems. Some models also include DisplayPort, enhancing versatility for both modern and legacy devices.

User comfort is also a pivotal aspect of the Philips 19S4 series. Many models come with SmartErgoBase, allowing height adjustment, tilt, swivel, and pivot functions that promote ergonomic viewing positions. This is vital in reducing strain during prolonged use, thus enhancing productivity and well-being.

Energy efficiency is another standout feature. The Philips 19S4 series monitors are ENERGY STAR certified, which underscores their commitment to sustainability while reducing operating costs. The use of LED backlighting not only contributes to lower power consumption but also provides a longer lifespan.

In summary, the Philips 19S4 series, including models 19S4LC, 19S4LA, 19S4LSB, 19S4, and 19S4LM, offers a comprehensive package of features combining performance, connectivity, and ergonomic design. Ideal for both professional and home use, these monitors represent a solid investment for users seeking quality and reliability.