8.2 SmartControl Lite FAQs

8.Troubleshooting & FAQs

8.2 SmartControl Lite FAQs

Q1. I change the monitor on a PC to a different one and the SmartControl Lite becomes un-usable, what do I do?

Ans.: Restart your PC and see if SmartControl Lite can work. Otherwise, you will need to remove and re-install SmartControl Lite to ensure proper driver is installed.

Q2. The SmartControl Lite functions worked well before, but it does not work anymore, what can I do?

Ans.: If the following actions were executed, the monitor driver may need to be re-installed.

•Changed video graphic adapter to another one

•Updated video driver

•Activities on OS, such as service pack or patch

•Run Windows Update and updated monitor and/or video driver

•Windows was booted with the monitor power off or disconnected.To find out, please right click My Computer and click on Properties->Hardware-> Device Manager. If you see "Plug and Play Monitor" shows under Monitor, then you need to re-install. Simply remove SmartControl Lite and re-install it.

Q3. After installing SmartControl Lite, when clicking on SmartControl Lite tab, nothing shows up after a while or a failure message shows, what happened?

Ans.: It might be your graphic adaptor is not compatible with the SmartControl Lite. If your graphic adaptor is one of the above mentioned brands, try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Lite and re-install it once more.

If it is still not working, we are sorry that the graphic adaptor is not supported. Please

visit Philips website and check if an updated SmartControl Lite driver is available.

Q4. When I click on Product Information, only partial information is shown, what happened?

Ans.: It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Lite and re-install it once more.

Q5. I forgot my PIN for Theft Deterrence Function.What can I do?

Ans.: Philips Service center has a right to ask for legitimate identification and authorization, in order to establish ownership of the monitor.

Please note that the anti-theft deterrence function is provided as a convenient free option. Managing PIN numbers is the sole responsibility of the individual user or the organization who sets it.

In case the PIN number is forgotten, Philips service center can re-set it for you at a nominal charge after verification of ownership. Please note that this activity is not covered by standard warranty terms.

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Philips 220V3 user manual SmartControl Lite FAQs
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220V3 specifications

The Philips 220V3 is an impressive monitor designed to offer an exceptional viewing experience for both professional and personal use. This 21.5-inch display is equipped with a range of features and technologies that cater to the diverse needs of users, making it an ideal choice for home offices, gaming, or multimedia consumption.

One of the standout characteristics of the Philips 220V3 is its Full HD resolution of 1920x1080 pixels, which ensures crystal-clear visuals and vibrant colors. The monitor utilizes an LED-backlit display that enhances brightness and contrast, delivering images that are sharp and vivid. With an aspect ratio of 16:9, it provides a wide viewing angle, allowing users to enjoy an immersive experience whether working on documents, watching movies, or playing video games.

The monitor features a rapid 5ms response time, minimizing motion blur and providing smooth performance during fast-paced activities. This characteristic is especially beneficial for gamers, as it ensures that quick movements are displayed fluidly without ghosting effects. Additionally, the Philips 220V3 supports a 60Hz refresh rate, which is ideal for everyday tasks and casual gaming.

One of the key technologies incorporated in the Philips 220V3 is the SmartContrast feature. This advanced technology automatically adjusts the contrast based on the content displayed, enhancing the overall visual quality. Whether viewing dark scenes in movies or bright images in documents, SmartContrast ensures optimal settings for every scenario.

Moreover, the monitor comes with multiple connectivity options, including VGA and DVI-D ports, providing flexibility for connecting various devices. The Philips 220V3 is also designed with an eco-friendly approach, as it is EnergyStar certified, helping to reduce power consumption and environmental impact.

The design of the Philips 220V3 is sleek and modern, featuring a slim bezel that maximizes screen real estate. The monitor is adjustable and can be tilted for optimal viewing angles, ensuring comfort during extended use.

In conclusion, the Philips 220V3 is a versatile and powerful monitor that excels in performance, visual quality, and user experience. Its variety of features and technologies make it the perfect companion for individuals seeking a reliable and aesthetically pleasing display for work or play. Whether for professional endeavors or leisure activities, the Philips 220V3 delivers a fulfilling visual experience.
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