7. Customer care and warranty

7.Customer care and warranty

7.1Philips’ Flat Panel Monitors Pixel Defect Policy

Philips strives to deliver the highest quality products.We use some of the industry's most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT Monitor panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty.This notice explains the different types of pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT Monitor panel must exceed these acceptable levels. For example, no more than 0.0004% of the sub pixels on a monitor may be defective. Furthermore, Philips sets even higher quality standards for certain types or combinations

of pixel defects that are more noticeable than others.This policy is valid worldwide.

Pixels and Sub pixels

A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. Many pixels together form an image.When all sub pixels of a pixel are lit, the three colored sub pixels together appear as a single white pixel.When all are dark, the three colored sub pixels together appear as a single

black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors.

Types of Pixel Defects

Pixel and sub pixel defects appear on the screen in different ways.There are two categories of pixel defects and several types of sub pixel defects within each category.

Bright Dot Defects

Bright dot defects appear as pixels or sub pixels that are always lit or 'on'.That is, a bright dot is a sub-pixel that stands out on the screen when the monitor displays a dark pattern.There are the types of bright dot defects.

One lit red, green or blue sub pixel.

Two adjacent lit sub pixels:

-Red + Blue = Purple

-Red + Green = Yellow

-Green + Blue = Cyan (Light Blue)

Three adjacent lit sub pixels (one white pixel).

26

Page 27 Page 29
Page 28
Image 28
Philips 223V5 user manual Customer care and warranty, Philips’ Flat Panel Monitors Pixel Defect Policy
Page 27 Page 29

223V5 specifications

The Philips 223V5 is a versatile and reliable monitor that caters to both home and office users seeking a balance between quality and performance. This 21.5-inch display is designed with an emphasis on visual clarity and energy efficiency, making it a suitable option for a variety of applications, including gaming, multimedia consumption, and productivity tasks.

One of the standout features of the Philips 223V5 is its Full HD resolution of 1920 x 1080 pixels. This ensures sharp, vivid images and crisp text, which enhances the overall viewing experience. The monitor employs a 16:9 aspect ratio, making it perfect for watching movies and playing games. The IPS panel technology provides wide viewing angles of up to 178 degrees both horizontally and vertically. This means that regardless of where you are positioned in relation to the screen, you can expect consistent colors and brightness levels.

The Philips 223V5 is also equipped with SmartContrast technology, which dynamically adjusts the contrast and image quality based on the displayed content. This feature enhances the details in dark images while ensuring that bright areas remain vivid. Furthermore, the monitor supports a dynamic contrast ratio of up to 20,000,000:1, which significantly improves the visual depth and ensures an immersive viewing experience.

Another key characteristic of the Philips 223V5 is its adherence to environmental standards. The monitor is designed to be energy-efficient, with a typical power consumption of only 18 watts during operation and a low power consumption of just 0.5 watts in standby mode. This makes it an eco-friendly choice for users who are mindful of energy use.

The design of the Philips 223V5 is sleek and modern, with ultra-narrow bezels that maximize the screen area. It provides various connectivity options, including VGA and HDMI, allowing users to easily connect it to a variety of devices, such as laptops, desktops, and gaming consoles.

In conclusion, the Philips 223V5 stands out as a well-rounded monitor that combines excellent display quality, energy efficiency, and modern design. With its impressive features and specifications, it serves as a great choice for users looking to enhance their viewing experience without breaking the bank. Whether for work or leisure, this monitor is poised to deliver reliability and performance.
Top Page Image Contents