7. Troubleshooting & FAQs

7.1 Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems

No Picture (Power LED not lit)

•Make sure the power cord is plugged into the power outlet and into the back of the monitor.

•First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is Blue)

•Make sure the computer is turned on.

•Make sure the signal cable is properly connected to your computer.

•Make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable.

•The Energy Saving feature may be activated.

Screen says

•Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Set-Up Guide).

•Check to see if the monitor cable has bent pins.

•Make sure the computer is turned on.

AUTO button doesn't function

•The auto function is applicable only in VGA-Analog mode. If the result is not satisfactory, you can do manual adjustments via the OSD menu.

Note

The Auto Function is not applicable in DVI- Digital mode as it is not necessary.

Visible signs of smoke or sparks

•Do not perform any troubleshooting steps.

•Disconnect the monitor from mains power source immediately for safety.

•Contact with Philips customer service representative immediately.

Imaging Problems

Image is not centered

•Adjust the image position using the “Auto” function in OSD Main Controls.

•Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image vibrates on the screen

•Check that the signal cable is properly securely connected to the graphics board or PC.

Vertical flicker appears

•Adjust the image using the “Auto” function in OSD Main Controls.

•Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

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Philips 229CL2 user manual Troubleshooting
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229CL2 specifications

The Philips 229CL2 is a versatile and innovative monitor designed to enhance the viewing experience for both personal and professional use. This model features a sleek 21.5-inch display that offers vibrant visuals and sharp clarity, making it ideal for a range of applications including multimedia, gaming, and productivity tasks. With a Full HD resolution of 1920 x 1080 pixels, the monitor provides detailed images and vivid colors, ensuring that users can enjoy everything from high-definition videos to intricate graphics with stunning precision.

One of the standout features of the Philips 229CL2 is its use of Advanced High-Performance IPS technology. This technology allows for impressive wide viewing angles of up to 178 degrees, facilitating optimal viewing from various positions and reducing color distortion. Whether users are collaborating with colleagues or enjoying a movie with friends, everyone can enjoy a consistent and accurate visual experience.

The monitor is equipped with SmartContrast technology, which dynamically enhances the contrast ratio based on the content being displayed. This feature enables deeper blacks and brighter whites, contributing to a more immersive viewing experience. Users will appreciate the ability to easily switch between different settings, ensuring the display is tailored to their specific needs, whether for gaming, graphic design, or everyday tasks.

Additionally, the Philips 229CL2 incorporates a flicker-free technology that reduces eye strain during prolonged use. This is particularly beneficial for those who spend long hours in front of a screen, allowing for a more comfortable viewing experience. The low blue light mode further enhances eye comfort by minimizing exposure to blue light, which is known to contribute to digital eye strain.

Connectivity is made simple with multiple input options including HDMI and VGA, enabling users to connect various devices seamlessly. The monitor also features built-in speakers, adding convenience for users who prefer a clutter-free workspace without the need for external audio devices.

Overall, the Philips 229CL2 monitor stands out as a remarkable option for those seeking a high-quality display that combines advanced technologies, user-friendly features, and sleek aesthetics. Its balance of performance, comfort, and versatility makes it a valuable addition to any workspace or entertainment setup.
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