United States Guarantee

Before contacting Philips, please prepare the following details so we can solve your problem quickly.

Philips type number

Philips serial number

Purchase date (copy of purchase may be required)

PC environment Processor:

286/386/486/Pentium Pro/Internal memory

Operating system (Windows, DOS, OS/2, Apple Macintosh)

Fax/Modem/Internet program?

Other cards installed

Having the following information available will also help speed up the process:

Your proof of purchase indicating: date of purchase, dealer name, model and product serial number.

The full address to which the swap model should be delivered.

Just a phone call away

Philips’ customer help desks are located worldwide. Within the U.S. you can contact Philips customer care Monday-Friday from 8:00 AM-9:00 PM Eastern Time (ET) and on Saturdays from 10:00 AM-5:00 PM ET hrs by using one of the contact phone numbers.

For more information on this and more great Philips products visit our website at:

Website: http://www.philips.com

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Philips 230C1 user manual Just a phone call away