Philips 23PF9945/37B warranty Troubleshooting Tips, Cleaning and Care

TROUBLESHOOTING TIPS

No Power

•Check the TV power cord. Unplug the TV, wait 10 seconds, then reinsert the plug into the outlet and push the POWER button again.

•Check that the outlet is not on a wall switch.

•Be sure the fuse is not blown on the AC power strip, if one is being used.

No Picture

•Check antenna/cable connections. Are they properly secured to the TV's ANT 75 ohm plug?

•Check the TUNER MODE control for the correct tuner setting.

•Try running the Auto Program feature to find all available channels.

•Press the AV+ button on the remote to make sure the correct signal source is selected.

•If using an accessory device, be sure that it is functioning properly.

•If in PC Mode, a video signal MUST BE present or the TV will turn off.

No Sound

•Check the VOLUME buttons.

•Check the MUTE button on the remote control.

•If you ’re attempting to hook up auxiliary equipment, check the audio jack connections.

TV Only Produces MONO Sound

•If using a cable box with RF only type connections, the signal coming from the cable box will be produced in MONO only.

•Check Sound control setting. Change setting to Stereo.

Remote Does Not Work

•Check the batteries. Ensure lithium battery is placed correctly with the words on the battery facing you. If still does not work, try replaving the battery.

•Clean the remote control and the remote control sensor window on the TV.

•Check the TV power cord. Unplug the TV, wait 10 seconds, then reinsert the plug into the outlet and push the POWER button again.

•Be sure the fuse is not blown on the AC power strip, if one is being used.

•Check to be sure the TV outlet is not on a wall switch.

•Be sure that the remote is in the correct operating mode.

•Be sure the remote is pointed at the Remote Sensor Window

on the TV. See page 1 of the Installation Guide for details.

TV Displays Wrong Channel or No Channels Above 13

•Repeat channel selection.

•Add the desired channel numbers (using the CHANNEL EDIT control) into the TV's memory.

•Check to be sure the TUNER MODES are set to the CABLE option and run the Auto Program feature to find all available channels.

CLEANING AND CARE

WARNING Concerning Stationary Images on the TV Screen:

Do not leave stationary or letterbox images on screen for extended periods of time. This can cause uneven display aging.

Normal use of the TV should involve the showing of pictures that contain constantly moving and changing images that fill the screen. Be careful not to leave nonmoving images on screen for extended periods of time, or to display the same images on screen too frequently, because subtle ghost images can be left on the picture tubes. Sources of stationary images may be DVD disks, laser disks, video games, CD-i disks, videotapes, digital television boxes, broadcast channels, cable channels, satellite channels, and others. Here are some examples of stationary images (this is not an all-inclusive list; you may encounter others in your viewing):

•DVD menus — listings of DVD disk content.

•Letterbox black bars — shown at the top and bottom of the TV screen when a wide screen (16:9) movie is viewed on

a TV with standard (4:3) aspect ratio.

•Video-game images and scoreboards

•Television station logos—present a problem if they are bright and stationary; moving or low-contrast graphics are

less likely to cause uneven aging of the picture tube.

•Stock-markettickers—presented at the bottom of the TV screen.

•Shopping channel logos and pricing displays—bright and shown constantly or repeatedly in the same location on the TV screen.

PLACEMENT OF THE TV

•To avoid cabinet warping, cabinet color changes, and increased chance of set failure, do not place the TV where temperatures can become excessively hot; for example, in direct sunlight or near a heating appliance.

•Be sure to allow a free flow of air to and from the perforated back cover of the set.

CLEANING

•To avoid possible shock hazard, be sure the TV is unplugged from the electrical outlet before cleaning.

•Regularly dust the TV with a dry, nonscratching duster to keep the TV clean.

•When cleaning the TV, take care not to scratch or damage the screen surface. Avoid wearing jewelry or using anything abrasive. Do not use household cleaners. Wipe the front screen with a clean cloth dampened with water. Use even, easy, vertical strokes when cleaning.

•Gently wipe the cabinet surfaces with a clean cloth or sponge dampened in a solution of cool, clear water and a mild soap or detergent. Use a clean, dry cloth to dry the wiped surfaces. Do not use acetone, toluene, or alcohol to clean the screen.

•Occasionally vacuum the ventilation holes or slots in the back cover of the set.

•Never use thinners, insecticide sprays, or other chemicals on or near the cabinet, as they might cause permanent marring of the cabinet finish.

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