Chapter 6 – Problem solving

6.1 Audio/video problems

Check the Support section on www.philips.com/streamium for the latest information on problem solving.

Problem

Possible cause

Solution

Power light does not light up and/or the Streamium LCD TV cannot be switched on.

No connection to mains power.

Connect the power adapter to the Streamium LCD TV and to a mains outlet that provides electrical power.

No display on the TV

• TV is switched off.

Switch on your TV.

screen.

 

 

 

 

 

 

 

No sound from the

Volume too low.

Increase volume or switch off mute of your

speaker.

 

 

Streamium LCD TV.

 

 

 

 

Intermittent video play.

Not enough bandwidth

Select a lower video quality by pressing the green

 

 

available for the requested

button on the remote control one or more times.

 

 

video quality.

Lower video quality requires less bandwidth and

 

 

 

should play with less interruptions.

 

 

 

 

No photo, music, or

Incompatible codec (media

Comply with the supported codecs. Go to

video play

 

format).

www.philips.com/streamium to see which codecs

 

 

 

are currently supported.

 

 

 

 

Correct codec, but still low quality.

Most PC media formats use heavy data compression video/audio techniques that lower the video/audio quality, e.g. compared to DVD/CD. Lower quality display is normal.

Firewall software blocks streaming.

Disable firewall software to test whether it interferes with streaming video and audio. Go to www.philips.com/streamium to see what ports you need to open for streaming (42951 TCP and 42591 UDP)

The menu displayed on

After a set amount of time, a

Press the MENU button on the remote control,

the television screen

 

screen saver will become

select Preferences > Screen Saver, and set a longer

disappears after a few

 

active to prevent TV screens

time-out for the screen saver.

minutes.

 

from burning in.

 

 

 

 

 

The remote control does

Wrong mode.

Ensure the right mode is selected. STREAM mode

not remote function

 

 

must by selected if you are accessing the streaming

properly.

 

 

fuctions and TV mode if you are watching TV

 

 

 

programmes.

 

 

 

 

 

Weak batteries.

Replace the batteries.

Error message appears when installing the Philps Media Manager.

Re-install the Philips Media Manager and reboot the PC after installation.

19

23iF9946_12_StDFU_ENG.p65

19

8/31/04, 4:30 PM

Page 19
Image 19
Philips 23PF9976i user manual Problem solving, Audio/video problems, Problem Possible cause

23PF9976i specifications

The Philips 23PF9976i is a unique all-in-one television that stands as a testament to the evolution of home entertainment technology. This model combines a television with a built-in PC, providing not only entertainment but also functionality that caters to the needs of modern users.

One of the main features of the Philips 23PF9976i is its stylish design, which seamlessly blends into contemporary living spaces. The sleek, flat-panel display features a 23-inch LCD screen, offering sharp and vibrant visuals that enhance the viewing experience. The TV supports an impressive resolution of 1920 x 1080 pixels, ensuring that users can enjoy high-definition content in stunning detail.

In terms of technologies, the Philips 23PF9976i boasts Ambilight technology, which is designed to create an immersive viewing experience. This feature projects light from the sides of the television onto the walls, matching the on-screen content and enhancing the overall atmosphere. The use of Advanced Color Processing Technology also contributes to the superb color accuracy and vividness, making it a pleasure to watch diverse content from movies to sports.

Another notable characteristic of the Philips 23PF9976i is its integrated PC functionality. This feature allows users to surf the internet, stream videos, and play casual games seamlessly alongside traditional TV viewing. With built-in Wi-Fi connectivity and a user-friendly interface, this TV provides a versatile platform for a range of multimedia experiences.

For audio, the television is equipped with quality speakers that deliver clear sound, ensuring that dialogues are crisp and the overall audio experience is satisfying. The presence of multiple connectivity options, including HDMI, USB, and legacy AV inputs, allows for the connection of various external devices such as gaming consoles, Blu-ray players, and sound systems.

The Philips 23PF9976i also emphasizes user convenience with its intuitive remote control and easy navigation system. Smart TV features may include access to streaming apps, making it a comprehensive device for anyone seeking a multifunctional entertainment hub.

Overall, the Philips 23PF9976i stands out due to its combination of cutting-edge display technology, integrated computing capabilities, and stylish design, making it an impressive addition to any modern home entertainment system. It is a perfect choice for users looking for a multifunctional device that merges the realms of television and computing seamlessly.