Solving Print Quality Problems

The dirty inside of the printer or improper paper loading may reduce the print quality. See the table below to troubleshoot the problem.

Problem

Solution

Light or faded

If a vertical white streak or faded area appears on the page:

print

• The toner supply is low. You may be able to temporarily

AaBbCc

extend the toner cartridge life. See “Redistributing Toner” on

page 6.4. If this does not improve the print quality, install a

AaBbCc

new toner cartridge.

• The paper may not meet paper specifications (for example,

AaBbCc

the paper is too moist or too rough). See “Paper

AaBbCc

Specifications” on page F.3.

AaBbCc

• If the entire page is light, the print resolution setting is too

 

light or Toner Save Mode is on. Adjust the print resolution

 

and Toner Save Mode in the printer properties. See

 

page 5.25 and page 5.9 respectively.

 

• A combination of faded or smeared defects may indicate that

 

the toner cartridge needs cleaning. See “Cleaning the Inside”

 

on page 6.7.

 

• The surface of LSU may be dirty. Clean the LSU. See

 

“Cleaning the Inside” on page 6.7.

Toner specs

• The paper may not meet specifications (for example, the

AaBbCc

paper is too moist or too rough). See “Paper Specifications”

on page F.3.

AaBbCc

• The transfer roller may be dirty. See “Cleaning the Inside” on

AaBbCc

page 6.7.

• The paper path may need cleaning. See “Cleaning the Inside”

AaBbCc

on page 6.7.

AaBbCc

 

7

SOLVING PROBLEMS 7.15

Page 140
Image 140
Tally Genicom 9025N manual Solving Print Quality Problems, Light or faded, Toner specs