NOTE: You may experience jams when using print materials with a length of less than 127 mm (5.0 in.). For optimum performance, ensure that you are storing and handling the paper correctly.

Please refer to “Printer and Paper Storage Environment” on page F.7.

Guidelines for Using Paper

For the best result, use conventional 75 g/m2 (20 lb) paper. Ensure that the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.

If you are unsure of what type of paper you are loading, such as bond or recycled paper, check the label on the package.

The following problems may cause print quality deviations, jamming or even damage to the printer.

Symptom

Problem with

Solution

Paper

 

 

 

 

 

Poor print quality

Too moist, too

Try another kind of

or toner adhesion,

rough, too smooth

paper, between 100 ~

problems with

or embossed;

250 Sheffield, 4 ~ 5 %

feeding

faulty paper lot

moisture content.

 

 

 

Dropout,

 

Store paper flat in its

Stored improperly

moisture-proof

jamming, curl

 

wrapping.

 

 

 

 

 

Increased gray

 

 

background

Too heavy

Use lighter paper, open

shading/printer

the rear output tray.

 

wear

 

 

 

 

 

Excessive curl

Too moist, wrong

• Open the rear output

grain direction or

problems with

tray.

short-grain

feeding

• Use long-grain paper.

construction

 

 

 

 

 

Jamming, damage

Cutouts or

Do not use paper with

to printer

perforations

cutouts or perforations.

 

 

 

Problems with

Ragged edges

Use good quality paper.

feeding

 

 

 

 

 

F

SPECIFICATIONS F.5

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Tally Genicom 9025N manual Guidelines for Using Paper, Symptom Problem with Solution Paper