Problem

Solution

 

 

 

 

 

 

 

 

 

Loose toner

Clean the inside of the printer.

 

 

 

 

 

 

• Check the paper type and quality. See “Paper Specifications”

 

 

 

 

 

 

on page F.3.

 

 

 

 

 

 

• Install a new toner cartridge. See “Installing the Toner

 

 

 

 

 

 

Cartridge” on page 2.4.

 

 

 

 

 

 

• If the problem persists, the printer may require repair.

 

 

 

 

 

 

Contact a service representative.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Character Voids

Character voids are white areas within the parts of characters

 

 

 

 

 

 

that should be solid black:

 

 

 

 

 

 

 

 

 

A

 

 

• If you are using transparencies, try another type of

 

 

 

 

 

transparency. Because of the composition of the

 

 

 

 

 

transparency, some character voids are normal.

 

 

 

 

 

• You may be printing on the wrong surface on the paper.

 

 

 

 

 

Remove the paper and turn it around.

 

 

 

 

 

• The paper may not meet paper specifications. See “Paper

 

 

 

 

 

 

Specifications” on page F.3.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Horizontal stripes

If horizontally aligned black streaks or smears appear:

 

 

 

 

 

 

• The toner cartridge may be installed improperly. Remove the

 

 

 

AaBbCc

 

 

cartridge and reinsert.

 

 

 

AaBbCc

 

 

• The toner cartridge may be defective. Install a new toner

 

 

 

 

 

cartridge. See “Installing the Toner Cartridge” on page 2.4.

 

 

 

AaBbCc

 

 

 

 

 

 

 

• If the problem persists, the printer may require repair.

 

 

 

AaBbCc

 

 

 

 

 

 

 

Contact a service representative.

 

 

 

AaBbCc

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7

SOLVING PROBLEMS 7.19

Page 144
Image 144
Tally Genicom 9025N manual Loose toner