Understanding Display Messages

The display on the front panel shows the messages to indicate the printer’s status or errors. Refer to the tables below to understand the message’s meaning and clear the problem if necessary. Messages and their meanings are listed in alphabetical order.

NOTE: When you call for service, it is very convenient to tell the specified message.

Message

Status

Do this...

 

 

 

Cover Open / No

A cover is open/There is

Close the top cover firmly/Install

Toner Cartridge

no toner cartridge

the cartridge.

 

installed in your printer

 

 

 

 

Invalid Toner

Your toner cartridge is

Install a TallyGenicom-approved

 

not for your printer.

toner cartridge, designed for

 

 

your printer.

 

 

 

Jam 0

A paper jam occurs in

Remove the jammed paper from

 

the paper feed area.

the tray in use, referring to

 

 

page 7.7.

 

 

 

Jam 1

A paper jam occurs

Remove the jammed paper from

 

around the toner

the printer, referring to

 

cartridge.

page 7.10.

 

 

 

Jam 2

A paper jam occurs in

Remove the jammed paper from

 

the paper exit area.

the output tray, referring to

 

 

page 7.12.

 

 

 

Duplex JAM 1/2

A paper jam occurs

Remove the jammed paper from

 

while printing on both

the printer, referring to

 

sides of paper.

page 7.13.

 

 

 

Load Manual

The Multi-Purpose Tray

Load a sheet of print material

Press Cont Key

is empty in manual feed

and press the On Line/

 

mode.

Continue button. You need to

 

 

press the button each page to be

 

 

printed.

 

 

 

Load

The paper size specified

Load the correct paper in the

[Size] In [Tray]

in the printer properties

tray.

 

does not match the

 

 

paper you are loading.

 

 

 

 

7.20 SOLVING PROBLEMS

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Tally Genicom 9025N manual Understanding Display Messages, Message Status Do this