Tally Genicom 9025N manual Solving General Printing Problems, Problem Possible Cause Solution

Solving General Printing Problems

For problems with the operation of your printer, refer to the table for suggested solutions.

Problem	Possible Cause	Solution
The printer does	The printer is not	Check the power cord connections. Check
not print.	receiving power.	the power switch and the power source.
	The printer is not	Select TallyGenicom 9025 PCL 6 or
	selected as the default	TallyGenicom 9025 PS as your default
	printer.	printer.
	Check the printer for	• The printer cover is not closed.
	the following:	• Paper is jammed.
		• No paper is loaded.
		• The toner cartridge is not installed.
		If a printer system error occurs, contact
		your service representative.
	The printer may be in	Check the display message, add paper to
	manual feed mode and	the Multi-Purpose Tray and press the
	out of paper.	On Line/Continue button on the printer’s
		control panel.
	The connection cable	Disconnect the printer cable and reconnect
	between the computer	it.
	and the printer is not
	connected properly.
	The connection cable	If possible, attach the cable to another
	between the computer	computer that is working properly and print
	and the printer is	a job. You can also try using a different
	defective.	printer cable.
	The port setting is	Check the Windows printer setting to make
	incorrect.	sure that the print job is sent to the correct
		port, for example, LPT1. If the computer
		has more than one port, make sure that the
		printer is attached to the correct one.
	The printer may be	Check the printer properties to ensure that
	configured incorrectly.	all of the print settings are correct.

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SOLVING PROBLEMS 7.3