9 Troubleshooting

This section describes commonly encountered issues and accompanying solutions.

Some problems you encounter with your TV can be corrected by consulting the following list:

No picture, no sound

Check if the fuse or circuit breaker is working.

Plug another electrical device into the outlet to make sure it is working or turned on.

Check if the audio cables connected are that of the device to be used.

Power plug is in a bad contact with the outlet.

Check the signal source.

No color

Change the color system.

Adjust the saturation.

Try another channel. Black-and-white reception may be received.

Remote control does not work

Change the batteries.

Batteries are not installed correctly.

Main power is not connected.

No picture, normal sound

Adjust the brightness and contrast.

Broadcasting failure may happen.

Normal picture, no sound

Press the VOLUME + button to increase volume.

Volume is set to mute, press to restore sound.

Check if the audio cables connected are that of the device to be used.

Change the sound system.

Broadcasting failure may happen.

Ripples on the picture

Usually caused by local interference such as cars, daylight lamps and hair driers. Adjust the antenna to minimize the interference.

Blank screen in VGA(PC) mode

Perhaps the TV can not recognize the resolution set by the PC. Change to the best resolution or other standard resolutions of the PC system.

Check the connections.

Snowy dots and interference

If the antenna is located in the fringe area of a television signal where the signal is weak, the picture may be marred by dots. When the signal is extremely weak, it may be necessary to install a special antenna to improve the reception.

Adjust the position and orientation of the indoor/outdoor antenna.

Check the connection of antenna.

Fine-tune the channel.

Try another channel. Broadcasting failure may happen.

Ghost

Ghosts are caused by the television signal following two paths. One is the direct path, the other is reflected from tall buildings, hills, or other objects. Changing the direction or position of the antenna may improve the reception.

Radio frequency interference

This interference produces moving ripples or diagonal streaks, and in some case, loss of contrast in the picture. Find out and remove the radio interference source.

PIN code

If you forgot your PIN code, enter ‘0711’ twice to override any existing codes.

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Philips 26PFL3403/94 user manual Troubleshooting