9.Troubleshooting & FAQs

Q3. After installing SmartControl Premium,

when clicking on SmartControl Premium tab, nothing shows up after a while or a failure message shows, what happened?

Ans.: It might be your graphic adaptor is not compatible with the SmartControl Premium. If your graphic adaptor is one of the above mentioned brands, try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium, and re-install it once more.

If it is still not working, we are sorry that the graphic adaptor is not supported. Please visit Philips website and check

if an updated SmartControl Premium driver is available.

Q4. When I click on Product Information, only partial information is shown, what happened?

Ans.: It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/ CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium and re-install it once more.

Attention

Theft mode enabled

Q5. I forgot my PIN for Theft Deterrence Function. How can I do?

Ans.: Philips Service center has a right to ask for legitimate identification and authorization, in order to establish ownership of the monitor.

9.3

General FAQs

Q1:

When I install my monitor what should

 

I do if the screen shows 'Cannot

 

display this video mode'?

Ans.:

Recommended resolution for this

 

monitor: 1920 x 1080 @ 60 Hz.

Unplug all cables, then connect your PC to the monitor that you used previously.

In the Windows Start Menu, select Settings/ Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labelled 'desktop area', move the sidebar to 1920 x 1080 pixels.

Open 'Advanced Properties' and set the Refresh Rate to 60 Hz, then click OK.

Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1920 x 1080 @ 60 Hz.

Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor.

Turn on your monitor and then turn on your PC.

Q2: What is the recommended refresh rate for LCD monitor?

Ans.: Recommended refresh rate in LCD monitors is 60 Hz, In case of any disturbance on screen, you can set it up to 75 Hz to see if that removes the disturbance.

Q3: What are the .inf and .icm files on the CD-ROM? How do I install the drivers (.inf and .icm)?

Ans.: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers.Your computer may ask you for monitor drivers (.inf and .icm files) or a driver disk when you first install your monitor. Follow the instructions to insert the companion CD-ROM included in this

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Philips 271S4LPYEB General FAQs, Do if the screen shows Cannot, Display this video mode?, Recommended resolution for this

271S4LPYEB specifications

The Philips 271S4LPYEB is an impressive display that brings together a range of advanced features and technologies, catering to professionals, gamers, and casual users alike. This 27-inch monitor stands out with its Full HD resolution of 1920 x 1080 pixels, providing sharp and vibrant images with a pixel density that ensures clarity whether for work or entertainment.

One of its most notable characteristics is the use of an IPS panel. This technology enhances color accuracy and offers wide viewing angles of up to 178 degrees, allowing multiple viewers to gather around without losing image quality. The display supports 16.7 million colors, which ensures that graphics and visuals look stunningly lifelike, making it an excellent choice for graphic designers, photographers, and video editors who require the finest details in their work.

The Philips 271S4LPYEB also boasts a refresh rate of 60Hz, which is adequate for most productivity tasks. However, this monitor is particularly optimized for comfortable viewing during long working hours as it features Philips’ Flicker-Free technology that reduces eye strain by minimizing flicker levels. Additionally, it includes LowBlue mode, which decreases blue light emissions, further promoting eye comfort during extended use.

Another standout aspect is its PowerSensor technology, which utilizes a built-in infrared sensor to detect when the user is away from the screen. The monitor automatically reduces brightness to save energy, making it not just user-friendly but also environmentally conscious.

Connectivity is well catered to with multiple input options, including HDMI, DisplayPort, and VGA, enabling the user to connect various devices without hassle. The integrated speakers deliver decent audio, which is particularly useful for multimedia use without needing external speakers.

Overall, the Philips 271S4LPYEB combines style, practicality, and advanced technology into a single sleek package. With its professional-grade color performance, eye-care features, and versatile connectivity, it meets the demands of both professional and leisure users, making it a preferred choice for a wide audience. Its modern design and practicality will easily enhance any workspace or home setup.