9.Troubleshooting & FAQs

•Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image appears blurred, indistinct or too dark

•Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

•Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging "

or "ghost imaging", on your screen. "Burn- in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

•Always activate a moving screen saver program when you leave your monitor unattended.

•Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

•Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Image appears distorted.Text is fuzzy or blurred.

•Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

•The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.

The "power on" light is too strong and is disturbing

•You can adjust “power on” light using the power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

9.2 SmartControl Premium FAQs

Q1. I change the monitor on a PC to a different one and the SmartControl Premium becomes un-usable, what do I do?

Ans.: Restart your PC and see if SmartControl Premium can work. Otherwise, you will need to remove and re-install SmartControl Premium to ensure proper driver is installed.

Q2. The SmartControl Premium functions worked well before, but it does not work anymore, what can I do?

Ans.: If the following actions were executed, the monitor driver may need to be re- installed.

•Changed video graphic adapter to another one

•Updated video driver

•Activities on OS, such as service pack or patch

•Run Windows Update and updated monitor and/or video driver

•Windows was booted with the monitor power off or disconnected.

•To find out, please right click My Computer and click on Properties->Hardware-> Device Manager.

•If you see “Plug and Play Monitor” shows under Monitor, then you need to re-install. Simply remove SmartControl Premium and re-install it.

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Philips 271S4LPYEB user manual SmartControl Premium FAQs, Image appears distorted.Text is fuzzy or blurred
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271S4LPYEB specifications

The Philips 271S4LPYEB is an impressive display that brings together a range of advanced features and technologies, catering to professionals, gamers, and casual users alike. This 27-inch monitor stands out with its Full HD resolution of 1920 x 1080 pixels, providing sharp and vibrant images with a pixel density that ensures clarity whether for work or entertainment.

One of its most notable characteristics is the use of an IPS panel. This technology enhances color accuracy and offers wide viewing angles of up to 178 degrees, allowing multiple viewers to gather around without losing image quality. The display supports 16.7 million colors, which ensures that graphics and visuals look stunningly lifelike, making it an excellent choice for graphic designers, photographers, and video editors who require the finest details in their work.

The Philips 271S4LPYEB also boasts a refresh rate of 60Hz, which is adequate for most productivity tasks. However, this monitor is particularly optimized for comfortable viewing during long working hours as it features Philips’ Flicker-Free technology that reduces eye strain by minimizing flicker levels. Additionally, it includes LowBlue mode, which decreases blue light emissions, further promoting eye comfort during extended use.

Another standout aspect is its PowerSensor technology, which utilizes a built-in infrared sensor to detect when the user is away from the screen. The monitor automatically reduces brightness to save energy, making it not just user-friendly but also environmentally conscious.

Connectivity is well catered to with multiple input options, including HDMI, DisplayPort, and VGA, enabling the user to connect various devices without hassle. The integrated speakers deliver decent audio, which is particularly useful for multimedia use without needing external speakers.

Overall, the Philips 271S4LPYEB combines style, practicality, and advanced technology into a single sleek package. With its professional-grade color performance, eye-care features, and versatile connectivity, it meets the demands of both professional and leisure users, making it a preferred choice for a wide audience. Its modern design and practicality will easily enhance any workspace or home setup.
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