Philips 274E5QSB, 274E5QHSB MHL FAQs, Q3. I cannot hear sound from the monitor display Ans

8.Troubleshooting & FAQs

Always activate a moving screen saver program when you leave your monitor unattended.

Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

Warning

Severe"burn-in" or "after-image" or "ghost image" symptoms will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Q12: Why is my Display not showing sharp text, and is displaying jagged characters?

Ans.: Your LCD monitor works best at its native resolution of 1920x1080@60Hz. For best display, please use this resolution.

8.4 MHL FAQs

Q1: I cannot see my mobile device image on the monitor screen

Ans.:

•Please check if your mobile device is MHL certified.

•You also need to have a MHL certified cable to connect the devices.

•Make sure that you have connected to the MHL-HDMI port, and that correct input is selected on the Monitor via the input selector (front bezel or OSD)

•The product is officially MHL-certified. As this monitor is a passive display, if you encounter any unexpected troubles when using the MHL input, please refer to the mobile device’s user manual or contact the manufacturer of the mobile device.

Attention

No video input(MHL-HDMI)

•Make sure your mobile device has not entered standby (sleep) mode. If it has,

then you will see a notification message on the display. Once the mobile device wakes up, the monitor’s display will wake and show the images.You may need to make sure that the correct input is selected if in between you have used or connected any other device

Q2. Why is the image on the monitor display of poor quality? My mobile device looks far better.

Ans.:

•The MHL standard defines fixed 1080p@30hz for output, and input.This monitor complies with this standard.

•The image quality depends on the quality of the original contents. If the content is of high resolution (example HD or 1080p), then it will appear in HD or 1080p on this monitor display. If the original content is in low resolution (example QVGA) it may look good on the mobile device due to its small screen size, but will look to be of lower quality on the large screen monitor display.

Q3. I cannot hear sound from the monitor display.

Ans.:

•Make sure your monitor display has built- in speakers and the volume is turned on the monitor side, and also on the mobile device side.You may also want to use optional headphones.

•If your monitor display does not have in built speakers, then you can connect optional headphones to the output on the monitor. Please ensure that the volume is turned on the monitor side, and also on the mobile device side.

For further information or FAQ, please visit official website of MHL org:

http://www.mhlconsortium.org

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