TROUBLESHOOTING TIPS
Check this List of Symptoms and Suggested Steps To Take before requesting Service. You may be able to solve the problem yourself. If you face problems connecting the TV to external devices, please refer to the User Guide of the external device or call their service centers for help. Charges for TV installation and adjustments of customer controls are not covered under your warranty.
SYMPTOMS |
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Hookup | Can't get external | 1. SPDIF output audio only in digital mode and the audio equipment used must have the decoder. | ||||
| audio equipment |
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| to work with TV. | 2. Ensure that Monitor Out Audio LR output audio is connected to Audio In of device (refer to | ||||
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| Connection Guide Panel 3). |
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Installation | Can't get the AV | Press the AV button on the remote control repeatedly to select the desired AV channels. Note: | ||||
| channels on the TV | SVHS can only be selected if a |
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| screen. |
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Installation | TV displays wrong | Go to TUNER MODE in the television menu and select the correct signal source, then perform the | ||||
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| channels above 13 | automatic installation again. (Refer to page 11). |
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Installation | Channel numbers | Go to TUNER MODE in the television menu and select the correct signal source, then perform the | ||||
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| channel number | automatic installation again. (Refer to page 11). |
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| of the |
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| programs. |
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Installation | Channel numbers | You are in Digital Mode. Press A/D button on the remote control to toggle between Digital and | ||||
| look different. Eg. | Analog mode. |
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Installation | Auto installation is | Auto installation may take 20 to 40 minutes depending on the number of channels that are available. | ||||
| taking too long. |
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Installation | Cannot add or | 1. | You may not have completed auto installation. Do an auto installation again (refer to page 9). | |||
| skip channels from |
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| favorite list. Error | 2. | You may have chosen the wrong TUNER MODE. Go to TUNER MODE in the TV menu | |||
| message "Favorite |
| and select the correct signal source, then perform the auto installation again | (refer to | ||
| Channel list |
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| page 11). |
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| is empty. You |
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| must Auto |
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| Install." |
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AutoLock | Unable to | You can change the Autolock password via the feature menu (refer to page 21) |
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| change Autolock |
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| password. |
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Close Caption | Close Captioning | Close Captioning text takes a while to appear. If Close Captioning text still does not appear, press | ||||
| text does not | the CC button on the remote control again to switch to another Close Captioning channel | (refer | |||
| appear. | to page 27and 28). |
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Digital Audio | Unable to switch | You can only select different audio languages when the program is broadcasted in different audio | ||||
| to another audio | language (refer to page 17). |
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| language |
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Format Control | Unable to change | |||||
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| Press the INFO button on the remote control. If the Information Banner does not show |
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| lighted, you are not watching a HD program and therefore format control cannot be activated (refer | ||||
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| to page 30) |
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Information | "No | Information is broadcaster dependent. If the broadcaster does not provide any information. "No | ||||
Banner | Information" | Information" will be displayed when the INFO or GUIDE button on the remote control is | ||||
| appears on the TV | pressed (refer to page 31) |
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| screen. |
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