Service Manual
3Troubleshooting
WARNING
Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Always disconnect power to the water heater before servicing. Failure to comply could result in severe personal injury, death, or substantial property damage.
Check control module fuses
NOTICE | ALWAYS check control module fuses before | |
replacing control module or any major | ||
| ||
| ||
| components (blower, etc.). If one of these | |
| fuses is blown, it can prevent the control | |
| module or other components from | |
| operating. |
WARNING Never jumper (bypass) any device except for momentary testing as
outlined in the Troubleshooting chart. Severe personal injury, death, or substantial property damage can result.
Before troubleshooting:
1.Have the following items:
a.Voltmeter that can check 120 VAC, 24 VAC, and 12 VDC.
b.Continuity checker.
c.Contact thermometer.
2.Check for 120 VAC (minimum 102 VAC to maximum 132 VAC) to water heater.
3.Make sure thermostat is calling for heat and contacts (including appropriate zone controls) are closed. Check for 24 VAC between thermostat wire nuts and ground.
4.Make sure all external limit controls are installed and operating.
Check the following:
1.Wire connectors to control module are securely plugged in at the module and originating control.
2.Gas pressures:
•Maximum: 14 inches w.c. (natural and LP) with no flow (lockup) or with water heater on
•Minimum: 4 inches w.c. (natural), 8 inches w.c. (LP) with gas flowing (verify during water heater startup)
1.Turn OFF power to the water heater at the external line switch.
2.Remove top access cover.
3.Remove the control module cover.
4.Inspect fuses F2, F3, F4, and F5, see FIG
Figure 3-1 Control Module Fuses
F3 - 1.25 AMP FUSE
MAIN BOARD
F4 - 3.15 AMP FUSE |
BLOWER |
F5 - 5 AMP FUSE |
PUMPS |
F2 - 3.15 AMP FUSE |
24V SUPPLY |
5.The water heater is shipped with three (3) spare fuses in a plastic bag attached to the control module cover.
6.If necessary, replace open fuse (F3 is 1.25 amps, F2 and F4 are 3.15 amps, and F5 is 5 amps).
Note: Fuses F2 - F5 are all slow blow fuses.
WARNING Do not jumper fuse or replace with any fuse except as specified. Failure to comply could
result in severe personal injury, death, or substantial property damage.
7.Install control module cover and top access cover after fuse inspection.
8.Restore power to the water heater at the external line switch and verify water heater operation (Section 10 -
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