BEFORE CALLING SERVICE
Below is a list of frequently occurred symptoms. Before you call for service, make these simple checks. Some of these symptoms can easily be rectified if you know what to do.
Symptom | What you should do | ||
Colour patch | • Switch off the TV by the mains power button. Wait | ||
(uneveness) |
| for 20 minutes before switching on again. | |
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| • Check the TV is not placed too near speakers or mag | |
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| netic objects. |
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No power | • Check the TV’s AC power cord is plugged into the | ||
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| mains socket. If there is still no power, disconnect |
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| plug. Wait for 60 seconds and |
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| on the TV again. |
No picture
Good picture but no sound press
Good sound but poor colour or no picture
Snowish picture and noise
Horizontal dotted lines
Double images or “Ghost” images
TV not responding to remote control handset
•Check the antenna connection at the rear of the TV.
•Possible TV station problem. Try another channel.
•Try increasing the volume.
•Check that the sound is not muted. If it is muted, the Mute button on the remote control to restore sound.
•Try increasing the contrast and brightness setting.
•Check antenna connection at the rear of the TV.
•Possible electrical interference e.g. hairdryer, vacuum cleaner, etc. Switch off appliances.
•Possible poor positioning of antenna. Using a highly directional antenna may improve reception.
•Check life span of batteries of remote control hanset.
•Aim remote control handset directly at remote control sensor lens on the TV.
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