Avaya 2420, EU24 manual DPkUp - Directed Call Pickup, Drop - Drop, DTone - Secondary Dial Tone

Models: EU24

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DPkUp - Directed Call Pickup (!)

Function Key ProgrammingFunction Keys - Page 35

DPkUp - Directed Call Pickup (!)

Answer a call currently ringing at a specified user or group.

This function can be programmed with or without a a the target extension or group number. This function can be programmed through the phone by the user using an Drop - Drop (!) Admin key.

If programmed with a target number, the DTone - Secondary Dial Tone DPkUp key displays that number. When a call is ringing at that extension or group, press Emrgy - Dial Emergency DPkUp to answer (pick up) that call.

If programmed without a target number, pressing Flash - Flash Hook (#) DPkUp allows the user to enter the target number for that pickup attempt.

[User Digital Telephony Emulation Directed Call Pickup]

Drop - Drop (!)

Clears a current calls.

This function does not require any data entered when programmed. This function can be programmed through the phone by the user using an Manual backgroundAdmin key.

For a call in progress, pressing Manual background Drop disconnects the caller.

When drop is used, silence is returned to the user rather than dial tone. This is intended operation, reflecting that Drop is mainly used by call center headset users.

[User Digital Telephony Emulation Drop]

DTone - Secondary Dial Tone

Return secondary dial tone to the user.

This function is currently not supported on the 2420 telephone.

Emrgy - Dial Emergency

Dials a specified number regardless of any call barring applied to the user.

This function requires entry of a number to dial when programmed. That number is then shown next to Emrgy. This function cannot be programmed through the phone by the user.

[User Digital Telephony Advanced Dial Dial Emergency]

Flash - Flash Hook (#)

Send a hook flash signal to the currently connected line.

This function does not require any data entered when programmed. This function cannot be programmed through the phone by the user. This function can be programmed through the phone by the user using an Manual background Admin 1 key.

[User Digital Telephony Advanced Miscellaneous Flash Hook]

IP Office 2420 + EU24 User’s Guide

Function Keys - Page 35

40DHB0002UKEG – Issue 4 (9th February 2004)

Function Key Programming

Page 35
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Avaya 2420, EU24 manual DPkUp - Directed Call Pickup, Drop - Drop, DTone - Secondary Dial Tone, Emrgy - Dial Emergency