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Changing the 2420 Options

Language

When the 2420 telephone is first installed, it is set to display screen text in English. You can select the language that you would prefer from the following:

English, German (Deutsch), French (Français), Spanish (Español), Italian (Italiano), Dutch (Nederlands), Portuguese (Português) or Japanes (Katakana characters).

Note: This does not alter your user language setting on the telephone system.

1.Press Option.

2.Press Language. A menu listing the available languages appears, with the current language underlined.

3.Press the or key next to the language required. The screen text changes to the language selected.

4.Do one of the following:

To save the settings and return to the options menu, press Save. You will hear a confirmation tone.

To return to the options menu without saving any changes, press Cancel.

To return to the call handling screen without saving any changes, press .

Changing Key Labels

This function is currently not supported on IP Office.

Automatic Gain Control (AGC)

Automatic Gain Control (AGC) raises the volume when a caller is speaking quietly and lowers the volume when the caller is loud. The 2420 supports AGC for both the handset and the headset (if connected).

Note: If the ambient background noise in the office is too high, this can affect the AGC settings. Hence it is advisable in this type of environment to switch AGC off.

1.Press Option.

2.Press the key. A menu listing the current AGC settings for the handset, headset or speaker appears.

3.To toggle a particular setting between Yes or No, press the key next to it. Alternatively, press the key next to Handset, Headset or Speaker to underline

its current setting and then press Yes/No to change the value of the currently underlined setting.

4.Do one of the following:

To save the settings and return to the options menu, press Save. You will hear a confirmation tone.

To return to the options menu without saving any changes, press Cancel.

To return to the call handling screen without saving any changes, press .

Page 22 - Changing the 2420 Options

IP Office 2420 + EU24 User’s Guide

Selecting Personalized Options

40DHB0002UKEG – Issue 4 (9th February 2004)

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Avaya EU24, 2420 manual Language, Changing Key Labels, Automatic Gain Control AGC

2420, EU24 specifications

The Avaya 2420 and 5420 are part of Avaya's comprehensive portfolio of business communication solutions, designed to enhance productivity and collaboration in the workplace. These digital deskphones leverage advanced telecommunications technologies, offering features that cater to various business needs.

Starting with the Avaya 2420, this model is particularly recognized for its user-friendly design. It supports a variety of telephony features that enhance communication efficiency. The phone comes equipped with a standard backlit display, enabling users to easily navigate menus and read information even in low-light environments. The keypad is designed for comfort and reliability, facilitating quick dialing and access to frequently used features, such as hold, transfer, and conference calling.

The Avaya 2420 also supports a range of connectivity options, making it compatible with both older telephony systems and more modern IP-based solutions. Its plug-and-play capability ensures a straightforward setup, allowing businesses to integrate the device into their existing infrastructure without extensive configuration.

On the other hand, the Avaya 5420 is a more advanced model designed for users who require additional functionality and flexibility. This phone combines digital and IP capabilities, offering richer features suited for power users in high-volume environments. One of its standout characteristics is the large graphical display, which allows for easy access to user interfaces and multiple lines of communication.

The 5420 provides enhanced call handling with programmable keys, enabling users to customize their phone settings to meet their unique workflow needs. Additionally, it supports features such as voicemail integration and call logs, streamlining processes and improving responsiveness.

Both models utilize Avaya’s robust communication protocol, ensuring high-quality voice clarity and reliability. The integration of QoS (Quality of Service) technology ensures that voice data is prioritized over other types, maintaining call quality even in busy network conditions.

Moreover, both phones support various accessory options, such as headset connectivity, to accommodate users' diverse working styles.

In summary, the Avaya 2420 and 5420 are reliable digital deskphones that embody Avaya's commitment to enhancing business communications. They combine essential features, connectivity options, and user-friendly designs, catering to both basic and advanced telephony needs in modern workplaces.