Page 44 - Function Key ProgrammingFunction Keys

Park - Park (#)

Park calls to and retrieve calls from a specific park slot.

This function requires entry of a park slot number when programmed. That number and Park then appears next to the key. This function can be programmed through the phone by the user using an Admin 1 key. The user can use the key to park calls into that park slot and unpark calls from that slot. Parked calls can also be retrieved with the Ride function (see page 51).

When a call is parked in that park slot by the user, a symbol appears next to the key and parked by another user, then Park is underlined.

[User Digital Telephony Park]

See also:

•CPark - Call Park (!) on page 33.

•Park - Call Park to Other Extension (!) on page 46.

•Ride - Ride Call on page 51.

Park - Call Park to Other Extension (!)

Allows a call to be parked against another extension. Depending on the other extension's type, its parked call indication is triggered. Parked calls are retrieved with the Ride function (see page 51).

This function can be programmed with or without a target extension number. This function can be programmed through the phone by the user using an Admin key.

If programmed with a number, the Park key displays that number. After answering a call, pressing Park parks the call against that extension.

If programmed without a number, after pressing Park the target for the parked call must be entered.

The parked call is assigned a number based on the parking extensions number. For example, extension 290's first parked call is numbered 2900, it’s next 2901 if 2900 is still parked and so on. If not retrieved elsewhere, a parked call will recall to the parking extension after a set time.

[User Digital Telephony Emulation Call Park to Other Extension]

See also:

•CPark - Call Park (!) on page 33.

•Park - Call Park to Other Extension (!) on page 46.

•Ride - Ride Call on page 51.

PCall - Priority Call

Call a specified target extension even if that extension is set to 'Do not Disturb'.

This function requires the target extension number to be specified when programmed. The target extension is then shown next to PCall. This function cannot be programmed through the phone by the user.

[User Digital Telephony Advanced Call Priority Call]

PhyEx - Dial Physical Extension by Number

Dial a specified extension regardless of the current logged on user at that extension and any forwarding, follow me and do not disturb settings applied by the extension user.

This function requires the target extension number to be specified when programmed. The target extension is then shown next to PhyEx. This function cannot be programmed through the phone by the user.

This function is currently only available on US based systems.

[User Digital Telephony Dial Dial Physical Extension by Number]

Page 44 - Function Keys

IP Office 2420 + EU24 User’s Guide

Function Key Programming

40DHB0002UKEG – Issue 4 (9th February 2004)

Page 43 Page 45
Page 44
Image 44
Avaya EU24 Park Park #, Park Call Park to Other Extension, PCall Priority Call, PhyEx Dial Physical Extension by Number
Page 43 Page 45

2420, EU24 specifications

The Avaya 2420 and 5420 are part of Avaya's comprehensive portfolio of business communication solutions, designed to enhance productivity and collaboration in the workplace. These digital deskphones leverage advanced telecommunications technologies, offering features that cater to various business needs.

Starting with the Avaya 2420, this model is particularly recognized for its user-friendly design. It supports a variety of telephony features that enhance communication efficiency. The phone comes equipped with a standard backlit display, enabling users to easily navigate menus and read information even in low-light environments. The keypad is designed for comfort and reliability, facilitating quick dialing and access to frequently used features, such as hold, transfer, and conference calling.

The Avaya 2420 also supports a range of connectivity options, making it compatible with both older telephony systems and more modern IP-based solutions. Its plug-and-play capability ensures a straightforward setup, allowing businesses to integrate the device into their existing infrastructure without extensive configuration.

On the other hand, the Avaya 5420 is a more advanced model designed for users who require additional functionality and flexibility. This phone combines digital and IP capabilities, offering richer features suited for power users in high-volume environments. One of its standout characteristics is the large graphical display, which allows for easy access to user interfaces and multiple lines of communication.

The 5420 provides enhanced call handling with programmable keys, enabling users to customize their phone settings to meet their unique workflow needs. Additionally, it supports features such as voicemail integration and call logs, streamlining processes and improving responsiveness.

Both models utilize Avaya’s robust communication protocol, ensuring high-quality voice clarity and reliability. The integration of QoS (Quality of Service) technology ensures that voice data is prioritized over other types, maintaining call quality even in busy network conditions.

Moreover, both phones support various accessory options, such as headset connectivity, to accommodate users' diverse working styles.

In summary, the Avaya 2420 and 5420 are reliable digital deskphones that embody Avaya's commitment to enhancing business communications. They combine essential features, connectivity options, and user-friendly designs, catering to both basic and advanced telephony needs in modern workplaces.
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