Avaya EU24, 2420 manual Using the Call Log, Overview of the Call Log

Page 16 - Overview of the Call Log Using the Call Log

Using the Call Log

Overview of the Call Log

The 2420 maintains a call log, accessed by pressing Log.

This log can store up to 100 entries. These can be a mixture of incoming answered calls, incoming unanswered calls and outgoing calls.

You can select which types of calls are included in the log. You can also use call log entries to make return calls or convert the entry into a speed dial for future use.

WARNING: Calls that are made using pin codes and other information will appear in the call log. Either Logging of outgoing calls should be switched off or those call logs removed manually.

See Setting Which Calls are Logged on page 18.

Notes: 1. Only outgoing calls made using the dial pad or a SpDial entry are logged.

2.Call log entries are lost if the 2420 is disconnected from the IP Office.

When Log is pressed a screen similar to the following is displayed:

•Missed calls are displayed first. You can select from InAns or Outgo. Alternatively, press More and select All to display all three options.

•Logged calls are shown with the most recent first.

•The name of the called or calling party is shown if available.

•The number of the called or calling party is shown.

•Press either the or key to display further pages of entries.

•Pressing the or key next to a log entry display further details of that particular call.

•The number of the log entry.

•The type of log entry, i.e. Answered, Un-answeredor Outgoing.

•The name of the called or calling party is shown (if available).

•The number of the called or calling party is shown.

•The date and time of the call. (And for InAns/Outgo, the duration of the call.)

•Press either the or key to display the previous or next logged call.

•The keys provide a number of actions.

Also see Making Calls from the Call Log on page 17, Saving a Call Log Entry to Your Speed Dial List on page 17, Viewing the Call Log on page 17 and Deleting a Call Log Entry on page 18.

Page 16 - Using the Call Log	IP Office 2420 + EU24 User’s Guide
Overview of the Call Log	40DHB0002UKEG – Issue 4 (9th February 2004)