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Avaya EU24 Deleting a Call Log Entry, Erasing All Logged Calls, Setting Which Calls are Logged

Models: 2420 EU24

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Page 18 - Using the Call Log

Using the Call Log

Deleting a Call Log Entry

1.Press Log. If Log is not shown, press any Soft Key.

2.At default, Missed calls are displayed first. You can select from InAns or Outgo. Alternatively, press More and select All to display all three options. To return to Missed or InAns or Outg, press Back and make your selection.

3.Press and to display different pages of log entries.

4.When you locate the entry you want to call, press the or key next to the entry.

5.Press Delete and Done. The entry is deleted from the Call Log and the details of the next call are shown.

6.To exit the call log and return to the call handling screen press Exit.

Erasing All Logged Calls

Loss of power to the 2420 phone will cause all call log entries to be deleted.

The Erase All option deletes the calls you have selected to log (see Setting Which Calls are Logged on page 18).

Caution: This action also deletes all speed dial entries and phone personalization options. See Default Phone/Erase All Settings on page 21.

1.Press Log followed by More.

2.Press Delete. You are presented with a message asking you to confirm that you want to delete all entries.

3.Press Erase to remove all logged entries

Setting Which Calls are Logged

Caution: If you change these settings, any call details already in the call log that no longer match the selection made are deleted.

1.Press Option. If Option is not shown, press to exit the current screen.

2.Press Log Setup. A menu showing Answered, Un-Answered and Outgoing, with their current settings, is displayed.

3.To toggle a particular setting between Yes or No, press the key next to it. Alternatively, press the key next to a call type to underline its current setting

and then press Yes/No to change the value of the currently underlined setting.

4.Do one of the following:

Note: If you press Save after changing the settings, any existing call log entries that do not match the call types selected are deleted from the call log.

•To save the settings and return to the options menu, press Save. You will hear a confirmation tone.

•To return to the Options menu without saving any changes, press Cancel.

•To return to the call handling screen without saving any changes, press Exit.

Page 18 - Using the Call Log

IP Office 2420 + EU24 User’s Guide

Using the Call Log

40DHB0002UKEG – Issue 4 (9th February 2004)

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Avaya EU24, 2420 manual Deleting a Call Log Entry, Erasing All Logged Calls, Setting Which Calls are Logged
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2420, EU24 specifications

The Avaya 2420 and 5420 are part of Avaya's comprehensive portfolio of business communication solutions, designed to enhance productivity and collaboration in the workplace. These digital deskphones leverage advanced telecommunications technologies, offering features that cater to various business needs.

Starting with the Avaya 2420, this model is particularly recognized for its user-friendly design. It supports a variety of telephony features that enhance communication efficiency. The phone comes equipped with a standard backlit display, enabling users to easily navigate menus and read information even in low-light environments. The keypad is designed for comfort and reliability, facilitating quick dialing and access to frequently used features, such as hold, transfer, and conference calling.

The Avaya 2420 also supports a range of connectivity options, making it compatible with both older telephony systems and more modern IP-based solutions. Its plug-and-play capability ensures a straightforward setup, allowing businesses to integrate the device into their existing infrastructure without extensive configuration.

On the other hand, the Avaya 5420 is a more advanced model designed for users who require additional functionality and flexibility. This phone combines digital and IP capabilities, offering richer features suited for power users in high-volume environments. One of its standout characteristics is the large graphical display, which allows for easy access to user interfaces and multiple lines of communication.

The 5420 provides enhanced call handling with programmable keys, enabling users to customize their phone settings to meet their unique workflow needs. Additionally, it supports features such as voicemail integration and call logs, streamlining processes and improving responsiveness.

Both models utilize Avaya’s robust communication protocol, ensuring high-quality voice clarity and reliability. The integration of QoS (Quality of Service) technology ensures that voice data is prioritized over other types, maintaining call quality even in busy network conditions.

Moreover, both phones support various accessory options, such as headset connectivity, to accommodate users' diverse working styles.

In summary, the Avaya 2420 and 5420 are reliable digital deskphones that embody Avaya's commitment to enhancing business communications. They combine essential features, connectivity options, and user-friendly designs, catering to both basic and advanced telephony needs in modern workplaces.