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Avaya manual IP Office, 2420 + EU24 User’s Guide

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IP Office

2420 + EU24 User’s Guide

40DHB0002UKEG – Issue 4 (9th February 2004)

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Avaya manual IP Office, 2420 + EU24 User’s Guide

Contents

2420 + EU24 User’s Guide IP OfficeUsing the Call Log ContentsThe 2420 Telephone Basic Call Handling FeaturesContents - Page Contents - Page40DHB0002UKEG - Issue 4 9th February IP Office 2420 + EU24 User’s GuidePage iv - Contents Page iv - Contents40DHB0002UKEG - Issue 4 9th February System FeaturesSelecting a Call Appearance/Feature Button IndexOverview of the The 2420 TelephoneAppearance keys remain at their default settings Call Appearance KeysA Bridged Appearance A Line AppearanceCall Appearance/Function Key Icons System FeaturesIncoming Call ConnectedAnswer a Call Basic Call Handling FeaturesMaking a Call Clearing a CallSpeakerphone Headset WorkingTo answer an incoming call To clear a headset callRedial Speed DialMute HoldConference TransferMessage To transfer the current call to another extensionOverview of Speed Dials Speed DialsDialing a Speed Dial Number Using Speed DialsDeleting a Speed Dial Editing a Speed DialAdding a New Speed Dial Overview of the Call Log Using the Call LogViewing the Call Log Using the Call LogMaking Calls from the Call Log Saving a Call Log Entry to Your Speed Dial ListDeleting a Call Log Entry Setting Which Calls are LoggedErasing All Logged Calls Overview of 2420 Options Changing the 2420 OptionsLog Setup To select an optionSelecting Personalized Options Adjusting the Display ContrastRing Options To change the ring patternUsing Self Test Call Log SetupDefault Phone/Erase All Settings MiscellaneousChanging Key Labels LanguageAutomatic Gain Control AGC Overview of the Function Keys Function KeysProgramming Your Own Features Changing the labels of the Function KeysNormal Mode Display ModeCall Center Mode To change the Display ModeFunction Key Programming Admin Pages Shorthand Programming ModeAdmin1 Page FEATURE ON BUTTON Longhand ProgrammingDial # Display Key FeaturesGroup # User #Absnt - Set Absent Text Admin - Self-AdministerAcct - Account Code Entry AD - Abbreviated DialAutCB - Automatic Callback Apear - AppearanceBusy - Busy BusyH - Busy On HeldClrCW - Clear CW CFrwd - Call Forwarding AllCnfRV - Conference Meet Me Conf+ - Conference AddCWOff - Call Waiting Off CPkUp - Call PickupCWSus - Call Waiting Suspend CWOn - Call Waiting OnDCW - Dial CW Dir - DirectoryDNDOn - Do Not Disturb On Dirct - Dial DirectDNDOf - Do Not Disturb Off DNDX+ - Do Not Disturb Exception AddDrop - Drop DPkUp - Directed Call PickupDTone - Secondary Dial Tone Emrgy - Dial EmergencyFwBNo - Forward On Busy Number FolTo - Follow Me ToFwBOn - Forward On Busy On FwBOf - Forward On Busy OffFwdH+ - Forward Hunt Group Calls On FwdOf - Cancel All ForwardingFwdH- - Forward Hunt Group Calls Off FwdNo - Forward NumberFwUOn - Forward Unconditional On FwNOf - Forward On No Answer OffFwUOf - Forward Unconditional Off GrpPg - Group PagingHdSet - Headset Toggle Here- - Follow Me Here CancelHere+ - Follow Me Here HfAns - Internal Auto-AnswerHGDis - Hunt Group Disable HGEna - Hunt Group EnableHGNS+ - Set Hunt Group Night Service HGNS- - Clear Hunt Group Night ServiceHold - Hold Call HGOS- - Clear Hunt Group Out of ServiceHoldCW - Hold Call Waiting IAuto - Automatic IntercomICSeq - Set Inside Call Sequence Login - Extn LoginIDial - Dial Intercom Inclu - Dial InclusionMusic - Hold Music Logof - Extn LogoutNATim - Set No Answer Time OCSeq - Set Outside Call SequencePark - Call Park to Other Extension Park - Park #PCall - Priority Call PhyEx - Dial Physical Extension by NumberPickM - Call Pickup Members PickG - Call Pickup GroupProg - Abbreviated Dial Program RBak+ - Ringback When FreeQuota - Clear Quota Queue - Call QueueRBSeq - Set Ringback Sequence RBak - Cancel Ringback When FreeRecor - Call Record Relay - Relay PulseResum - Resume Call Rely- - Relay OffRtriv - Retrieve Call Ride - Ride CallSAC - Send All Calls RngOf - Ringer OffSpres - AD Suppress SusCW - Suspend CW Steal - Call StealSuspe - Suspend Call TmDay - Time of Day Timer - TimerToggl - Toggle Calls VMRB- - Voicemail Ringback OffVMOff - Voicemail Off VMCol - Voicemail CollectVMOn - Voicemail On WUTim - Set Wrap Up TimeIntroduction System FeaturesMaking Calls Answering CallsCall Forwarding Call WaitingDiverting Calls Do Not DisturbVoicemail Default Feature CodesConnection EU24 OverviewEU24 Expansion Module Selecting a Call Appearance/Feature Button Using the EU24 Expansion ModuleViewing the Alternate Display 40DHB0002UKEG - Issue 4 9th February IndexPage 58 - Index Page 58 - IndexIndex - Page 40DHB0002UKEG - Issue 4 9th FebruaryIP Office 2420 + EU24 User’s Guide Page 59 - Index2005 Avaya Inc. All rights reserved