Troubleshooting Tips

Below is a list of symptoms you may encounter with your TV. Before you call for service, make these simple checks.

Symptom

Possible Causes

What you should do

 

 

 

 

 

 

No display on screen

•

Faulty power supply

•

Check whether power cord is properly connected

 

•

TV’s Power not turned

 

into the mains socket and to your TV. If there is still

 

 

 

 

no power, disconnect plug. Wait for 60 seconds

 

 

 

 

and re-insert plug. Switch on TV again.

 

 

 

•

Press the

key on the remote control.

 

 

 

 

 

Poor reception

•

Faulty antenna connection

•

Check antenna connection at rear of TV.

(snowish picture and

•

Weak transmission

•

Try to fine tune your picture (see to page 9).

noise)

•

Wrong TV system

•

Have you chosen the right TV system? (see to page 9).

 

 

 

 

 

No picture

•

Faulty aerial and cable

•

Check whether cables or aerial sockets are properly

 

 

 

 

connected.

 

 

 

• Wrong source selected

•

Check whether the source is correctly selected.

 

 

 

 

Press

button to enter Source list and select

 

 

 

 

the correct source.

 

No sound on

• Wrong TV system

• Check whether the correct TV system is selected

certain channels

 

 

 

(see to page 9).

 

 

 

 

 

No sound

• Zero volume level

• Try increasing volume.

 

 

• Sound muted

• Check that the mute (

) mode is not on. If mute

 

 

 

 

mode is on, press the

key to deactivate mute

 

 

 

 

mode.

 

 

 

• Headphone is connected

• Disconnect headphone connection (only for 32”

 

 

 

 

model).

 

 

 

 

 

Sound interference

• Electrical appliances

• Try switching off any electrical appliances, for

 

 

interference

 

example, hairdryer, vacuum cleaner that are in use.

 

 

 

TV not responding

• Wrong placement of

• Check the placement of the batteries.

to remote control

 

batteries

 

 

 

 

 

• Flat batteries

• Try changing the batteries.

 

 

 

• Aim remote control directly at sensor on front of TV

 

 

 

Occasional appearance

• Characteristic of liquid

• This symptom is not a problem. The liquid crystal

of red, blue, green

 

crystal panel

 

panel is built with very high precision technology

and black spots on

 

 

 

giving you the fine picture details. Occasionally, a few

screen

 

 

 

non-active pixels may appear on the screen as a fixed

 

 

 

 

point of red, blue, green or black. Note that this

 

 

 

 

does not affect the performance of the set.

 

 

 

Intermittent or

• * HDCP (see glossary)

• Noise is displayed if the connected digital equipment’s

flickering picture

 

authentication failed

 

(DVD player or Set-Top box) *HDCP authentication

in HD mode

 

 

 

failed. Check user manual for the digital equipment

 

 

 

 

you are connecting.

 

 

 

 

• Use a standard HDMI to DVI cable.

 

 

 

 

No sound or picture but

• Set on standby mode

• Press the

key on the remote control.

front panel red light is

 

 

 

 

 

 

on

 

 

 

 

 

 

 

 

 

 

 

 

 

23

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Philips 32PF7321, 37PF7321 manual Troubleshooting Tips, Poor reception
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37PF7321, 32PF7321 specifications

The Philips 32PF7321 and 37PF7321 are notable entries in the realm of LCD televisions, combining sleek design with cutting-edge technology to deliver an enhanced viewing experience. Aimed at home entertainment enthusiasts, these models showcase a blend of aesthetics and functional prowess.

One of the standout features is the Pixel Plus technology, which enhances image clarity and sharpness. This innovative processing engine works by analyzing the incoming video signal and optimizing the picture, ensuring that every frame is rich in detail and vibrant color. Whether watching high-definition content or standard definition programming, viewers benefit from an improved visual experience.

The display sizes of 32 inches and 37 inches cater to various room dimensions, making these models versatile options for different home settings. The screens support a native resolution of 1366 x 768 pixels, which, paired with the Pixel Plus technology, results in bright, lifelike images. The high brightness level ensures that even in well-lit rooms, the picture remains clear and vivid.

Another remarkable characteristic is the integrated digital tuner, which allows users to access digital broadcasting without the need for external devices. This capability enables effortless switching between traditional analog signals and modern digital channels, ensuring that viewers can enjoy a wide array of content.

The Philips 32PF7321 and 37PF7321 are also equipped with various connectivity options, including multiple HDMI ports, allowing for easy connection to external devices such as gaming consoles, Blu-ray players, and sound systems. The inclusion of USB ports further enhances the user experience, enabling playback of multimedia files directly from flash drives.

In terms of audio, the models feature integrated speakers that deliver decent sound quality. However, for those who seek an immersive audio experience, connecting external speakers or a soundbar is easily achievable through available audio output options.

Design-wise, the televisions sport a modern aesthetic, with slim bezels and a stylish stand that complements contemporary home decor. The user-friendly interface further simplifies navigation through channels and settings, making it accessible for users of all ages.

The Philips 32PF7321 and 37PF7321 are exemplary choices for consumers seeking reliable performance, clarity, and a suite of features that enhance the overall viewing experience. With their blend of quality visual technology and user-friendly design, they stand out in a competitive market.
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