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Symptom | Remedy | ||
Cannot use the wireless | • | Check if the Wireless LAN Access Point (AP) (e.g. wireless router) is oriented properly or not placed too close between them. | |
connection. | • | Once you have activated the wireless connection please wait 30 seconds for the connection to be established after Turning On the | |
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| unit, before trying to access network features such as Net TV. | |
Cannot use Netflix feature. | • | Netflix is available only in the United States and Canada. | |
| • | Check if the network connection is properly made. | |
| • | Visit http://www.netflix.com/HowItWorks on your PC and become a Netflix member. | |
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Cannot use Hulu Plus feature. | • | Hulu Plus is available only in the United States. | |
| • | Check if the network connection is properly made. | |
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Cannot add movies or TV | • | Visit www.netflix.com on your PC. | |
episodes to the Instant Queue. |
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Even though the speed of the | • | The picture quality does not change during playback. It differs depending on the speed of Internet connection at the time of loading. | |
Internet connection improves |
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during playback, the picture |
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quality of Netflix streaming |
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movie does not improve. |
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Cannot use VUDU feature. | • | VUDU is available only in the United States, Canada and Mexico. | |
| • | Check if the network connection is properly made. | |
Cannot rent or buy movies / TV | • | You need to activate the VUDU account. For detailed information, please visit the service providers website at | |
episodes on VUDU. |
| http://www.vudu.com/product_overview.html | |
| • | Log into your account at http://my.vudu.com and check your payment information. | |
The picture quality of streaming | • | Check the speed of your Internet connection.You need speeds of at least 8 Mbps to this player for high quality uninterrupted | |
movie (Netflix, Hulu Plus, |
| playback. | |
Film Fresh or VUDU) is poor. |
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Streaming movie (Netflix, Hulu | • | Contact your Internet service provider to troubleshoot your Internet connection for speed and line quality. Consistent line quality | |
Plus, Film Fresh or VUDU) often |
| and speed are very important for Internet video playback. | |
stops or starts buffering during |
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playback. |
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Cannot connect to the network | • | Check the content of your Internet service contract to see if your Internet Service Provider prevents multiple terminals connecting | |
while my PC is connected to the |
| at the same time. | |
network. |
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Cannot use Easy connect (WPS) | • | Connect the unit to the Access Point using Scan or Manual entry mode. If the Access Point’s security mode is set to WEP*, change | |
to connect to the Access Point. |
| the setting to WPA or WPA2 (recommended), then try Easy connect (WPS) again. (For Access Point configuration, please consult | |
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| its user manual or manufacturer.) | |
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| * WEP is not recommended to be used due to its Major security flaws. Change the Security protocol on the wireless router to | |
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| WPA or WPA2 (recommended) mode. | |
Folder or files stored on DLNA | • | Check the setting on your home media server. (Refer to the user manual of the home media server.) | |
home media server are not | • | Check the network connection and settings. | |
displayed in the file list or cannot |
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be played back. |
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Cannot use Film Fresh feature. | • | Film Fresh is available only in the United States. | |
| • | Check if the network connection is properly made. | |
| • | Visit http://filmfresh.roxionow.com/ (Film Fresh) on your PC and create an account. | |
Cannot use Pandora feature. | • | Check if the network connection is properly made. | |
| • | Pandora is available only in the United States. | |
| • You must create a Pandora account and activate this unit. Activating Pandora ➠ p.22 | ||
The audio of Internet radio | • | vTuner server, station or the Internet connection is busy.The bit rate of the station is high. | |
station interrupted. |
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Cannot play back Internet radio. | • | Check if the network connection is properly made. | |
| • | Check the firewall setting of the modem or router. | |
| • For some stations, playback is not available on this unit. | ||
The quality of the Internet radio | • | The bit rate of the station is low. | |
audio is poor or noise occurs |
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during playback of Internet station. |
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Cannot get into the | • | Make sure if the network connection is connected properly. | |
PC's screen even the | • | Check if your PC runs Philips Wireless MediaConnect. | |
Philips Wireless MediaConnect is | • Make sure your TV and PC are connected on the same network. | ||
launched. | |||
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I have a 1.8GHz CPU but | • | For smooth operation of your PC while Philips Wireless MediaConnect is running you need a mainstream dual core processor from | |
MediaConnect does not work |
| Intel® or AMD. | |
on my PC. |
| Intel® : Core™2 Duo or Core™ i3/5/7 @ 1.8GHz or higher. | |
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| AMD : Athlon™ II X2,Turion™ II |
Note
•The LCD screen is manufactured to provide many years of useful life. Occasionally a few non active pixels may appear as a fixed point of blue, green or red. This is not to be considered a defect in the LCD screen.
•Some functions are not available in specific modes, but this is not a malfunction. Read the description in this User Manual for more details on correct operations.
English