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Troubleshooting
Abnormal symptoms Check
image Sound
snow picture Sound noise -Check antenna direction or connections
-If use CATV,Please check if output extent of
CATV meet National criteria(60dB-74dB),If
not,pls contact with local TV Station
Disturb Sound Noise 1.check if any electronic facility as/car/Moto/
uorescence disturb 2. Change
power socket to re-insert power cord
natural No sound Check if open mute key 2. Check if control
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Volume to the lowest one.
No picture No sound Check if po wer co rd inse rt to soc ket.
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2.check if Power on 3.check if set image/
Voulme is to lowest one 4. Check if TV in
standby mode.
No color Natural Check if set c olor to lowest one 2.check
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color pattern if right
Poor picture or distort Sound small or none Re search channel
Natural S o u n d sm a l l o r
distortion
Check sound pattern if right 2.adjust the TV
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program.
Lost control Pull out power cord plug and reconnect power
after 10seconds to check if defect disappear.
Remote controller unuseful Change to new batteries 2.wipe the upside
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of remote controller. 3. Check the connec-
tion side between battery and remote con-
troller. 4. Check if any influence from ray
like uorescence or neon.
Unuseful info. on VGA
mode
Check the largest differentiate rate and
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frequency on adapter 2. Use these date to
compare with date on info. mode.
Need advanced technology to produce LCD or PDP Panel, maybe there are som too bright or dark
pixels. But they will no infect TV functions. It is normal symptoms.

Contact way

If can’t solve the issues you met, please refer the solutions for this product ordinary problems. The
net address is www.Philips.com/support. If still can’t solve issues, please contact the Philips service
center on the country/area list which you stayed. Service hot line:4008 800 008.

Warning:

Don’t try to mend TV by yourself. Or it maybe will result out personal injury or any dam hell and
gone damage on product, also it will be unuseful for product guaranty.

Remark:

Please note the TV Model and SN before contact Philips. These information were printed on TV back
cover and package.