
P h i l i p s L i f e l i n e 6 9 0 0 / 6 8 0 0 / A T S e r i e s U s e r ’ s M a n u a l
Frequently Asked Questions
Can I wear my Personal Help Button in the shower or bath?
Yes! The Personal Help Button is completely waterproof, and we ask that you wear it at all times whenever you are in your home. The bathroom is a
a signal when it is fully submerged under water.
Can I wear my Personal Help Button in bed?
Yes! We ask that you wear your Personal Help Button at all times whenever you are in your home. The button was designed to provide adequate protection against going off inadvertently, even if you roll over on it.
What if I accidentally press my Personal Help Button? If you accidentally press your Personal Help Button, a Lifeline Personal Response Associate will respond to your call to make sure that everything is okay. Just tell the Personal Response Associate that it was pressed accidentally and that you do not need assistance. Don’t be concerned that you are bothering Lifeline; we just want to be sure that you are alright.
Do I use the Personal Help Button to speak with Lifeline? No, the button is not the microphone. You do not speak into it. Rather, the button sends a signal to the Communicator, and the Communicator calls Lifeline. You speak to the Lifeline Personal Response Associate through your Communicator unit.