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Troubleshooting
Philips optical disc drives are manufactured with utmost care. In case of problems, it often appears that the drive itself is not defective. You can simply solve most of these problems by using the support tools offered by Philips.
When you’re experiencing problems:
1Please check the information in the "How to…" manual.
2Check the Philips support websites www.philips.com/storageupdates and www.philips.com/support for interactive support, troubleshooting, and the newest
software updates.
3Should you encounter any more difficulties during installation or use, please contact Philips Customer Care via the
Prior to claiming a drive for warranty, you must request a return reference number at www.philips.com/support or contact Philips Customer Care.
➤Additional warranty information is available in the "Philips Warranty" folder on the Nero software disc.
"The making of unauthorised copies of
programmes, files, broadcasts and sound recordings, may be an infringement of copyrights and
constitute a criminal offence. This equipment should not be used for such purposes."
WEEE mark: Disposal of your old product
Your product is designed and manufactured with high quality materials and components, which can be recycled and reused. Please inform yourself about the local separate collection system for electrical and electronic products, including those marked by following symbol.
Please act according to your local rules and do not dispose of your old products with your
normal household waste.
WARNING
Plastic bags can be dangerous.
To avoid danger of suffocation, keep this bag away from babies and small children.
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