22 English
Problem | Possible solution |
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The appliance doesn’t | You ignored the filter replacement lights.You did not replace a filter when |
work. | the corresponding filter replacement light and the REPLACE FILTER light |
| started flashing and did not respond when the appliance started to beep |
| every 30 minutes after approx. 2 weeks. As a result, the appliance is now |
| locked and you have to replace the filter and reset the appliance (see |
| chapter ‘Filter replacement’) so that the appliance can provide healthy air |
| again. |
The AIR QUALITY lights keep flashing and the appliance does not work.
There is a problem with the air quality sensor of the appliance. Please contact the Philips Consumer Care Centre in your country (you find its phone number in the worldwide guarantee leaflet). If there is no Consumer Care Centre in your country, go to your local Philips dealer.
No air comes out of the air outlet
The airflow that comes out of the air outlet is significantly weaker than before.
The air quality does not improve, even though the appliance has been operating for a long time.
The AIR QUALITY light does not change colour even though the appliance has been operating for some time.
I need cleaner air because I have an allergy.
The appliance is extra loud.
The appliance is not switched on. Put the plug in the wall socket and switch on the appliance.
The air quality is good and the auto mode is activated. In this case, the appliance stops operating automatically when the air is clean to save electricity.
The
You haven’t removed all packaging material from the filters. Make sure that you have removed all packaging material.
One of the filters has not been placed in the appliance. Make sure that all filters are properly installed in the following order, starting with the innermost filter: HEPA filter, activated carbon filter,
The air quality sensor is wet.The humidity level in your room is high and causes condensation. Make sure that the air quality sensor is clean and dry (see chapter ‘Cleaning’).
The room in which you run the appliance is larger than 30m², which is the maximum size at which this air purifier can operate effectively.
The air quality sensor is dirty. Clean the air quality sensor (see chapter ‘Cleaning’).
You can change the air quality sensor sensitivity (see chapter ‘Using the appliance’) to make the air purifier clean the air even better.
You have not removed all packaging material from the filters. Make sure that you have removed all packaging material.
