8 Troubleshooting

ECaution

Never remove the casing of this apparatus.

To keep the warranty valid, never try to repair the system yourself. If you encounter problems when using this apparatus, check the following points before requesting service. If the problem remains unsolved, go to the Philips web site (www.philips.com/support). When you contact Philips, ensure that your apparatus is nearby and the model number and serial number are available.

No power

Ensure that the AC power plug of the apparatus is connected properly.

Ensure that there is power at the AC outlet.

No sound

Adjust the volume.

No response from the apparatus

Disconnect and reconnect the AC power plug, then turn on the apparatus again.

Use a ball pen to press the reset button on the rear of the apparatus to restore factory settings.This operation resets all settings except the clock.

Poor radio reception

Increase the distance between the apparatus and your TV or VCR.

Fully extend the antenna.

Connect an outdoor antenna instead.

Timer does not work

Set the clock correctly.

Switch on the timer.

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Philips AJ4200/79 user manual Troubleshooting