Philips BDL3731V manual Troubleshooting, Symptom Possible Cause Remedy

User Manual BDL3731V

9.2TROUBLESHOOTING

Symptom	Possible Cause	Remedy
No picture is displayed	1.The power cord is disconnected.	1. Plug in the power cord.
	2.The main power switch on the back of the monitor	2. Make sure the power switch is switched on.
	is not switched on.	3. Connect a signal connection to the monitor.
	3.The selected input has no connection.
	4.The monitor is in standby mode in RGB mode.
Interference displayed on	Caused by surrounding electrical appliances,	Move the monitor to another location to see is the
the monitor or audible	cars/motor cycles or fluorescent lights.	interference is reduced.
noise is heard
Color is abnormal	The signal cable is not connected properly.	Make sure that the signal cable is attached firmly to
		the back of the monitor.
Picture is distorted with	1.The signal cable is not connected properly.	1. Make sure that the signal cable is attached firmly.
abnormal patterns	2.The input signal is beyond the capabilities of the	2. Check the video signal source to see if it is beyond
	monitor.	the range of the monitor. Please verify its
		specifications with this monitor's specification
		section.
Display image doesn't fill	1. If under RGB mode, the H-Size and V-Size is	1. Use H-Size and V-Size to adjust the size of the
up the full size of the	incorrectly set.	video.
screen	2. If under AV1,AV2, or Component with 480i input,	2. Use the I.SIZE button to scroll through various full
	the 4:3 WIDE mode is switched on.	screen modes.
Can hear sound, but no	Improperly connected source signal cable.	Make sure that both video inputs and sound inputs
picture		are correctly connected.
Can see picture but no	1. Improperly connected source signal cable.	1. Make sure that both video inputs and sound inputs
sound is heard	2.Volume is turned all the way down.	are correctly connected.
	3. MUTE is turned on.	2. Use the VOL+/- button to hear sound.
		3. Switch MUTE off by using the MUTE button.
Some picture elements do	Some pixels of the display may not turn on.	This monitor is manufactured using an extremely high
not light up		level of precision technology:
		however, sometimes some pixels of the monitor may
		not display.
		This is not a malfunction. Please see the enclosed
		warranty card for more information.
After-Images can still be	A still picture is displayed for an over extended	Do not allow a still image to be displayed for an
seen on the monitor after	period of time.	extended period of time as this can cause a
the monitor is powered		permanent after-image to remain on the monitor.
off. (Examples of still
pictures include logos,
video games, computer
images, and images
displayed in 4:3 normal
mode)

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