TROUBLESHOOTING

GENERAL

Problem

 

Tip

Cannot connect to the network.

 

Check if the LAN cable connection is properly made.

 

 

 

 

 

Turn on the modem or broadband router.

 

 

Check the network settings.

 

 

Check if the broadband router and/or modem is correctly connected.

 

 

Check the “BD-Live Setting”.

Cannot connect to the network

 

Check the content of your Internet service contract to see if your Internet

while my PC is connected to the

 

Service Provider prevents multiple terminals connecting at the same time.

network.

 

 

 

 

 

The capacity of the SD Card

 

The data may be written to the SD card when a BD-video that supports the

decreased.

 

virtual package is used and an SD card is in the slot.

 

 

 

MPEG-2 video and audio on the SD

 

MPEG-2 is noncompliant on this unit.

card cannot be played back.

 

 

The contents of the card cannot be

 

The card is not compatible or the contents on the card may be damaged.

read.

 

 

 

Turn off and then turn the unit on again.

Cannot use the BD-Livefunction or

 

Incert an SD card with enough space(1GB or more).

download of data does not

 

 

 

Check if an SD card is correctly inserted.

perform properly.

 

 

Cannot play back BD-video(BD-

 

Insert an SD card(1GB or more) which is formatted on this unit.

ROM Profile 2.0).

 

Some discs with BD-Livefunction require memory when playing back the

 

 

content.

 

 

 

 

 

Do not remove the card during playback.

48 EN