TROUBLESHOOTING

 

Problem

 

Tip

 

No reaction to the remote control.

 

Connect the product to the power outlet.

 

 

 

Point the remote control at the product.

 

 

 

Insert the batteries correctly.

 

 

 

Insert new batteries in the remote control.

 

No video signal on the display

 

Turn on the TV.

 

device.

 

 

 

 

Set the TV to the correct external input.

 

 

 

Select the correct video resolution using [HDMI] .

 

 

 

Press and hold [B (play)] on the front panel for 5 seconds to change the

POWER

 

 

setting back to its default.

 

 

 

No audio / video signal on the

 

If the unit is connected to the unauthorized display device with an HDMI

 

 

 

display device via HDMI cable.

 

cable, the audio / video signal may not be output.

 

 

 

 

 

No high-definition video signal on

 

Does the disc contain high-definition video? High-definition video is not

 

the TV.

 

available when the disc does not contain it.

 

 

 

Does the TV support high-definition video? High-definition video is not

 

 

 

available when the TV does not support it.

 

No audio signal from the

 

Assign the audio input of the TV to the corresponding video input.

 

loudspeakers of the TV.

 

 

 

No audio signal from the

 

Turn on the audio system.

 

loudspeakers of the audio system.

 

 

 

 

Set the audio system to the correct external input.

 

 

 

Increase the volume level of the audio system.

 

 

 

 

 

Cannot play back a disc.

 

Make sure that the product supports the disc.

 

 

 

 

 

 

 

 

 

Check the region code of the disc. This unit supports following region codes.

 

 

 

-BD : “A”

 

 

 

-DVD : “ALL” or “1” for BDP5110/F7 (USA / Canada)

 

 

 

“ALL” or “4” for BDP5110/F8 (Mexico)

 

 

 

For DVD-RW/-R, make sure that the disc is finalized.

 

 

 

Clean the disc.

 

SD Memory Card cannot be read.

 

The format of the card does not match that accepted by this unit or the card

 

 

 

is not compatible.

 

Cannot play back JPEG files from a

 

Make sure that the disc was recorded in the UDF, ISO9660 or JOLIET format.

 

disc.

 

 

 

Cannot play back MP3 files from a

 

Make sure that the disc was recorded in the UDF, ISO9660 or JOLIET format.

 

disc.

 

 

 

 

Make sure that the bit rate of the MP3 files is between 112 and 320 kbps.

 

 

 

Make sure that the sample rate of the MP3 files is 32 kHz, 44.1 kHz or 48 kHz.

 

Cannot play back Windows Media™

 

Make sure that the sample rate of the Windows Media™ Audio files is

GENERAL

Audio files from a disc.

 

44.1 kHz or 48 kHz.

Cannot play back DivX® files from a

 

The operation is not possible.

 

 

Make sure that the file extension is .avi, .AVI, .divx or .DIVX.

 

disc.

 

 

 

in the upper right hand corner

 

 

 

of the TV screen.

 

 

 

Buttons do not work or the unit

 

To completely reset the unit, press and hold [Q(standby-on)]on the front

 

stops responding.

 

panel for 10 seconds to shut down the unit or unplug the AC cord from the

 

 

 

AC outlet for 5-10 seconds.

 

Cannot find a JPEG file.

 

Make sure that the selected group (folder) does not contain more than

 

 

 

9,999 files for DVD, and 999 files for CD.

 

 

 

Make sure that the file extension is .jpg, .JPG, .jpeg or .JPEG.

 

Cannot find an MP3 and

 

Make sure that the selected folder does not contain more than 9,999 files for

 

Windows Media™ Audio file.

 

DVD, and 999 files for CD.

 

 

 

Make sure that the file extension is .mp3 or .MP3 for MP3, and .wma or .WMA

 

 

 

for Windows Media™ Audio.

 

Error message appears when I

 

Make sure that the unit is connected to the PHILIPS brand EasyLink TV and

 

select “Auto” in the “Player Menu”.

 

the “EasyLink (HDMI CEC)” is set to “On”.

 

 

 

This error message may appear when your TV’s OSD language is not

 

 

 

supported by this unit.

 

 

 

 

EN

Others Setup Function Playback Setup Basic Connections Introduction

EN 53