Sound
Handset does not ring!
•Increase the volume
•Make sure that the adaptor and the phone cord are connected properly
•Move the handset closer to the base unit
•Make sure the handset ringer is turned on
Caller does not hear me!
•Microphone may be muted : During a call, press 
.
Noise interference on your radio or television
•Move the power adaptor or base station as far away as possible
Product behaviour
Caller Line Identification (CLI) service does not work
•Check your subscription with your network operator
A phonebook entry cannot be stored
•Check if the phonebook memory is full, delete an entry to free memory.
The handset is unable to register
•Make sure that 
has been pressed for 3 seconds
•Each base can only register up to four handsets
Answering Machine
The answering machine does not record calls.
•Make sure the answering machine is connected to the power adaptor, and the power adaptor is plugged into mains supply which is switched on.
•Check if the answer machine is off, or Answer only mode is selected.
•Check to see if the answering machine is memory full. If so, delete some or all messages.
•Try switching off the power at the main socket, and then turn it on again after 1 minute.
Unable to perform remote operation
•Make sure the remote access is on (see Section 6.6.4.2)
•Make sure you entered the correct remote access code
•Use a
Note
If the above solutions do not help, remove the power from both the handset and the base. Wait for 1 minute and try again.
38 | Frequently asked questions |
